dishuser

you don't mention your download speed at the box do you have a hard drive plugged in the base?

on some not all but I get the same result on my 4900 and x5

did what work?

just want to correct this the 4000's and 4500's now have 2 backup and restores

I tested it on my st4000 with 5.0.893

ya just tried sally field I picked hooper and it plays

same here but if I press green button and pick stretch for a channel it remains that way it doesn't go back to auto even If I leave channel and go back to it

just tried robert shaw and it found jaws plays fine

settings/advanced settings/display what is resolution set to?

it will autofill if left blank

doing a backup isn't as simple as it is on the 5 series devices

press left arrow or green button and select stretch it will stay like that for that channel

that might be the best thing to do

if you mean mac press blue button like it shows at bottom of screen you can also change device id that way

server id? do you mean device id?

did you change stream format to ts?

when recording press menu/settings/account info how many active connections are showing?

are you staying on that channel or changing it?

I used a file explorer app and moved it the one on top is from my 4900 and the other is from my x5

and if you notice after you do a backup it opens the download folder on the internal drive

now click on restore do you see your backup?

if you want I can post a video from the 5 series that gives you a choice the diffence is OS but I have a backup from my x5 and my 4900 on same stick and I can use either on both devices since it's only backing up settings,servers,favourites and favourite groups

mac or xc api? if xc api how many connections does the account have?

are you watching it while recording? do you have more than one connection for the service?

I just checked again and there is no choice 20230917_213655.mp4