nbs.

turning on/off didnt help with mine

have reports of really slow mouse speeds I checked it in chrome and its slow

First time i moved mouse it was good then after that it was slow

It works with most devices but with thousand on the market there will be some that don't work

Are you pairing  under remotes and accessories?

Change your media player

You need to subscribe to one Try a vpn Some will have a trial

Try a vpn

You would have to pm allaboutbuzz with your mac addy

Change media player to default for temp fix

Look at the remote end through your phone camera

Is there a light on all the time?

No idea I have no issues on mine

What version are you running?

20 minutes ago, Nelutz said:

Hmm the update messed up the buzztv app ,now some channels that worked nice with the secondary player ,I have to choose the default player to see them even that those channels loose sound after

its been posted that it will be fixed tomorrow

Just now, Persianno21 said:

how do I do this?

whacked had installed a hard drive previously

There is a dealer in europe

Not sure if allaboutbuzz can help you remotely

You should use the contact us form at buzztvglobal.com 

did the recovery screen appear?

are you holding the button in then plugging buzz in?

turning wifi on and off and then rebooting is one solution too

the guide is here I suggest getting the feel of pushing the button in at the top of av hole You shouldbe able to feel it

6 minutes ago, Manny said:

How do you change players?

while watching tv hit menu button ,configuration

9 hours ago, Biggy said:

It's a buzztv big problem and they never resolved it..hope they fix it soon....

You should start a thread since no one know what you are referring to

Then use backup/restore

You can see if the backup/restore function is working I think it is

The reset will not get rid of update but if something went wrong with your update it should fix it.You will lose all the server settings etc and apps you have loaded

Issue has been reported Shouldn't your  customers  know how to change players? That's a fairly basic function

I would try a different hdmi cable first then if that is not the issue I would do a reset

Everyone I know thinks customer service is top notch

You have never posted having any issues before except for a 4500 issue six months ago

4 minutes ago, lawrence c said:

update loads to about 20% and stops. tried 4 times. any suggestions

Reboot and try again

If nothing works pm allaboutbuzz with your firmware version and mac addy