nbs.

Hit menu and post info from. bottom of pop up screen if you can

Do a hard reset

Weather settings working fine now

I guess most people are lucky because you are the first to report this

rebooting with remote should not change anything

reset with emote will

It didn't go well today

It's a one year warranty 

never heard of 15 days before

15 day return policy?

1 hour ago, STB1029384756 said:

I always like to stay current with updates. What will v5.0 do for me, please?

You can read the release notes in the 4900 forum 

Buzz 5 is the same for all the Android 9 boxes

you should ask buzz to get updated to buzz 5

email buzz with your version info or pm allaboutbuzz

cs@buzztv.com

Contact buzz with your issue 

Usually if some channels play fine and others don't it's a server issue 

The search button in live tv does not search for show title ,never has

Hit the menu and post the info at bottom of screen

You hold the pin in until the recovery screen appears then you select reset

Buzz already have your mac on their server so it's already online.

They just need to know which box to send it to

You don't have to provide any personal info

You can wait for the main firmware update then

Did you try your other media player?

45 minutes ago, grafix_d said:

had a few updates come thru on my buzz box but now there is no audio on any VOD...any thing i can do?

What buzz version are you on?

They can't do it that way

You have to send them your mac and current firmware

Try turning cec off?

Have you contacted your service?

You don't need to post the issue twice 

Mate1 uses buzz 2 software

What is on your box now?

2 hours ago, Woody said:

Xrs 4500 live tv start automatically not working properly after 751 update 

Mine works fine with 751