nbs.

I have no issues with ff and I get the attached message when going back to recording

Vlc is an external player which can be used in buzz 5

Did you try both players?

13 hours ago, Poison Aid said:

Same here, i renewed my service and i did a full factory restore. 
Still having the same damn problem on my XR-4000. 

Was working perfectly fine 3 months back but now it keep either lagging on channels or the BUZZ TV app simply now crashes. 
Freaking i have to restart the damn box like 6-10 times every single day
 

Have you cleared cache?

Closed running applications?

29 minutes ago, Djtank said:

So I have to do this every time there's an update? Why are other people are able to update? 

No  once this update is done you will be able to update normally 

You can't remove channels from list

3 hours ago, marcoose said:

hi is there any updates for version 5.0.762 on st4000 stick?many thanks

What firmware do you have Did?

Did you enter 2015 to get the firmware?*

22 minutes ago, iboxey said:

https://mega.nz/file/CQNEybab#rF2YQmvphIB_5j7KTjdKnGYcvNw4_8yHzrASAXqAbLs

It's not 2.0 352

I have downloaded and install  from above link and it is  333  and not  2.0 352

 

 

After downloading it did you go to menu ,check updates?

I know several people who loaded the file and it was 352

6 minutes ago, Hhh said:

This has been fixed with Buzz 5 BETA.  

You can press 2015 on the Update page and it will get you to this BETA.

https://stbtalk.com/index.php?/topic/1485-how-to-download-and-install-or-upgrade-to-buzztv-5-beta/

It's not beta anymore

1 hour ago, Flyinghigh said:

Man, you just won't shut up. I honestly don't know why Buzz is allowing the type of comments you make.

Yes, anyone can find it. Not until they know it is not updated. The screen says it is.

No, users are not stupid. We can find the solution online ONCE we know not to believe what the screen tells us. You want to keep talking, how bout' you address that? How would I know not to believe the screen?

Actually Buzz asked you why you were continuing with this issue on the forum 

19 minutes ago, Flyinghigh said:

Exactly. It was not from the box, saying it was not updated. He went to a site that said it was not updated. He asked and it was fixed. Yes. But he knew it was not up-to-date by seeing it somewhere else besides his box.

Actually he came to this site and said he didn't have an update

29 minutes ago, Flyinghigh said:

Japcorp, how did you know your system was not up-to-date? The box shows it is after checking.

He says in his post how.

Send allaboutbuzz a pm with your mac addy and firmware version He'll add it to the update list He'll be here tomorrow

there is no backup feature yet

you can change colour of guide

menu settings config ,theme style

you can organize your favs too

are you checking for update from home page?

post the firmware it says when you check update

I would recommend you update to buzz 5

After checking for update enter 2015 on remote

1 hour ago, PapaS said:

I'm still waiting for my sd card to be sent to me. I was told last week by @allaboutbuzzbut maybe forgot?

Possibly but I doubt it  There was a holiday last week too

Are you on buzz 4 or 5?

Hit the menu button and post the info at bottom 

Out-of 14 I know its fixed 12

Don't know what questions you are refering to

2 hours ago, Flyinghigh said:

You all just won't let it go. I have a new box that won't update. Never will without this "fix". Most won't know they have a box that won't update. I seriously doubt these updates were released that do nothing to enhance the user experience.

This thread tells me a lot about Buzztv as a company. The name-calling and accusations of me as a person are wrong.

Keep the bullies around Buzz. They sure are an asset. See "the click" soon. Happy surfing.

If there is anyone who is not letting it go its you!!!

You have been given options.

You need to stop being such a drama queen They gave you an option to send it back and get it fixed No tv oh my God!!!!!!

So if you send it out and you get a working box back what's the issue?

Despite your assumption that there are many (there isnt) how would you suggest buzz contact them? 

The issue was caused by an outside source not notifying buzz of a security update

The number of units with the June firmware is small under 100 and a fix was issued

If the fix didn't work or the customer wasn't techy enough to do the fix an exchange is arranged.

I think that is good service.

Have you tried the other player?

Try putting box on suspend for now