nbs.

I have never had any issues with pic quality on any model buzz has produced

Already mentiined

I knew it came back on its own Had reset on the brain Thanks

No there isnt any settings for that

A little confused how you did a reset if screen is dark? Please clarify

Why ask?

https://www.google.com/search?q=how+to+reset+a+vidstick&oq=how+to+reset+a+vidstick&aqs=chrome..69i57j33i160l3.14884j0j7&client=ms-android-samsung-ss&sourceid=chrome-mobile&ie=UTF-8#fpstate=ive&vld=cid:a9541d20,vid:oFqGsmO4C_c

Buzz fixed the issue on your server with the android 9 units Should be fixed soon with the android 11 units

You on Primary player?

No you normally don't have to ask for it. Updates are sent automatically

I'm talking the buzz players Menu ,settings config

Have you tried other media player? Account info will not show how many streams are being used

It will record in suspend mode

Format it on a PC first to NTFS Than Format it on the box as external storage

Issue was fixed with the last update It was a matter of the service marking the episodes

It's called a reset and it's as simple as pushing a button

Have you tried both players for vod?

That's the way I have found the mouse on other boxes

Just wanted to ensure that your box wasn't one with the June 24th issue

Whats your firmware version?

your box is not blocking anything ,its just not available on the buzz server right now

They are closed till Monday so you won't get an answer till then

You can email buzz with your device id and firmware version They can send the update to your buzz Cs@buzztv.com You could also try factory set and try for buzz 5 again but you will lose all info

To update your box go to home page ,settings and check for updates When it tells you there is no update type in 2015 on your remote After update is installed wait 5 10 until all apps are installed by buzz 5 software

He says tv remote mute button gig63