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Thanks for your help! My box is back up and running!

The error message you're getting is a CloudFlare error. And since you're using a VPN, CloudFlare blocks a lot of IPs from VPNs as you're not the only one using that IP address Usually trying different cities etc on your VPN will resolve the error. And rebooting the box as well.

Absolutely Awesome...Thank You it worked like a charm!

Go into the bluetooth menu and unpair the remote completely from the box. Then (using IR) go into the the remote screen and pair new remote again and re-pair the remote. Factory resetting the remote alone is not enough. It needs to be unpaired from the box, for the box to "forget" it.

I'm assuming you tried unplugging the power, waiting a few seconds and then plugging it back in ? Tried changing HDMI cable ? Tried plugging into a different HDMI port on the TV ? If all else fails, you can attempt to do a complete factory reset.

I'll contact you next week about this via PM Thanks for the information so far.

NEW Buzz 6 Update for L1 V250 Dec 31st, 2025 Changes: - Added New QR/Web Server Feature to Server Settings to allow you to edit or add new servers remotely via Code or QR on a website - Fixed clearing Last Ch History - Fixed Navigational Glitches on Creating Groups and Servers - Fixed Channels from shared categories don't appear in the channel history - Fixed a VPN bug on Web Server Feature - Fixed a bug with pressing info on search for Movies - Fixed Edit Server and Connection Bugs on New QR/Web Server Feature - Fixed Main menu not selectable when you activate it from Channel list - Fixed Channel up / Last channel button bug - Fixed Next episode popup bug on TV Series - Fixed Colour button description name bug - Update the order of rows in Search - TV programs - Enable Info button when scrolling on VOD/Series - Fixed Fav Groups - First multi server group not populating - Allow the CH- button to function on popups - Fixed Last category item is not readable - Save closed categories state on detailed channel list - Update expired servers text to fit All L1 How To Videos Can be Found Here: https://buzztv.com/l1-help-center/ **Pop Up for Update will Appear or you can check App Updates Manually. **App Updates are separated now from Firmware Updates. **App will Restart to Install. ** App will automatically install after 2 hours of no user input. Please leave feedback below

NEW Buzz 6 Update for P6 V2.0.250 Dec 30th, 2025 Changes: - Added New QR/Web Server Feature to Server Settings to allow you to edit or add new servers remotely via Code or QR on a website - Fixed clearing Last Ch History - Fixed Navigational Glitches on Creating Groups and Servers - Fixed Channels from shared categories don't appear in the channel history - Fixed a VPN bug on Web Server Feature - Fixed a bug with pressing info on search for Movies - Fixed Edit Server and Connection Bugs on New QR/Web Server Feature - Fixed Main menu not selectable when you activate it from Channel list - Fixed Channel up / Last channel button bug - Fixed Next episode popup bug on TV Series - Fixed Colour button description name bug - Update the order of rows in Search - TV programs - Enable Info button when scrolling on VOD/Series - Fixed Fav Groups - First multi server group not populating - Allow the CH- button to function on popups - Fixed Last category item is not readable - Save closed categories state on detailed channel list - Update expired servers text to fit Update has been sent to All P6s as an App Update, not Firmware To Receive the Update, just Press the Home Button on the Remote and wait 60 seconds it should appear Or it will appear automatically for all users. Please Leave Feedback Below

I do and all my boxes have youtube working

Make VERY VERY sure you have the portal typed in perfectly! MANY MANY times when I typed the portal in I missed a letter, or had a space where there should not be a space, or something simple like that.

Completely forgot about that. Damn, I feel old. The last time I was at CES was in Chicago in the summer of 1991 What an experience. And the Penthouse pets walking around the floor was nice too

ces is next week

Wipe data factory reset

Once you set up your favorites the way you want them, it is a good idea to go ahead and do a backup of your configurations. It backs up your server details, favorites, and even app settings. From BuzzTV (like when you are in LiveTV), press Menu->Settings->Configuration and scroll down to backup & Restore. Make sure to back it up onto a USB stick and not internal. That way when you reset your box, you don't delete the file it generates. The file generated is typically a tiny zip file. Perfect use for those old tiny USB sticks which are typically too small to hold anything else Cheers, and happy new year to all.

that version worx for me check app permissions including google

Youtube works fine on my ss

Was it working previously ? Did they confirm that the subscription is not expired ? A few weeks ago, my wife was complaining about the same thing, and I tried a few things (with and without VPN), only to realize a few minutes later that I had forgotten to renew my own sub Needless to say, I did not say that to the wife. Told her it was a glitch which was fixed. As a test, have you tried installing something like IPTV Smarters app or even tivimate and try using that to connect to your service ? To see if it is software related ? Or if you have another device (or even on your phone), try to connect to the service ? Have you checked to make sure that there is no typo, extra space in URL, http vs https, case sensitive on user/password ?

To Receive the Update, just Press the Home Button on the Remote and wait 60 seconds it should appear I found just press AND HOLD the Home Button on the remote and wait it did appear and installed. Thank You!

How to Re-Pair the ARQ-200 Series dongle: i. Press and hold OK + TV Power buttons for 4 seconds ii. Let go of both buttons & a red light will be blinking at the top of the remote iii. Hookup the USB dongle to your BuzzTV Device. iv. You should be paired after this General steps for color button programming: There are 4-colour buttons which can be programmed to control shortcuts within the BuzzTV Device i. Find and open the settings from the Home screen ii. Next click BuzzTV Utilities iii. Then Choose Remote control iv. You will be able to set your colour button shortcuts from this menu

next time try to post in appropriate box forum so it becomes easy to help.

I have several google and youtube accounts and have never had a problem with any of them on my x5ss

I don't use Google play store on any of my devices including my cell phone and this almost 10 years running

If you are logged into to the google play store (I never do on any of my boxes), then there is a strong possibility that google coincidently pushed an update for some google services or framework, which affected youtube.

This is the number one reason. Hence why I always add my portals by using the web interface, and in that way, I can just use cut&paste from the email I got, so guaranteed did not type an "l" (Lowercase letter L) instead of a "1" (number 1) or even an "I" (uppercase letter I) ; an "O" (uppercase letter O) instead of a "0" (number 0) or added any spaces accidently. Depending on google keyboard settings, it can sometime auto add spaces after a "." as you enter the URL. And I've seen bugs on some software (not saying buzz necessarily), where they don't trim the URL or user/pass and if you add a leading space or trailing space, it will cause an error also. And sometimes just a genuine typo of uppercase vs lowercase, or just the wrong letter. I have stared at passwords sometimes for so long convincing myself that they are "correctly" typed, yet there was 1 letter off Best option if you have multiple boxes, why not just do a backup on the known working box, using the buzztv5 backup&restore option, and then restore it on the box that is acting up.

check using a file manager

youtube is controlled by firmware not software who's laughing now?

the last update was in august

If you have a backup with your old URL, Username and password you could still use that one. All you would have to do is edit that backup once restored, with your new URL, username and password. That way if you had all your channels backed up in your old backup all your channels and favorite channels would be restored. I just went through this with one of my servers that changed to a new URL.

And you can do this backup, every couple of months if you want (doesn't overwrite the old backup), or whenever you know you have made a few changes to your favorites or added new servers. Yes, this comes from a backup-a-holic

While I was typing I noticed Emporium beat me to this answer. lol "That is why before I have any problems it is always a good Idea to make a backup of a good working system on a small flash drive. That way if you ever need to hard rest your box you will have all your server and channel setting to restore."

firmware and software versions?

can not load portal does not mean its no longer useable. did you contact your service provider?

great feedback. I forgot to mention the scaling issue with no full screen.

I have rarely had to use backup player for LiveTV streams at least. It is my default for VOD/TV Series however. The only time I "try" switching to backup player on livetv is when I have a channel that starts acting up, glitching or no audio. And the switch over is just to confirm, but I often report it, and it is fixed quickly and then works fine with primary player again without an issue. The backup player is touchy. Sometimes I found it doesn't even scale properly. If you go into menu and change from primary to backup and then go quickly into EPG or something where the stream is in a window, when you try to get out of it, it doesn't go back to full screen. And sometimes the windowed version is not scaled, it is actually just a crop of the top right of the screen So it is touchy. So far with dozens of servers I have tried over the years, I have never really needed to switch between Primary and backup much. Guess I'm just lucky. Now for some M3U playlists I have, which are a collection of streams from various sources, that unfortunately, there have been cases where I do need to switch, but I often try and find another stream which plays well with Primary player. There is unfortunately no "Perfect player". Maybe an additional option like exoplayer would be a nice alternative. VLC used to be my goto player on PC and Android a few years ago. But the last 2 years, I have seen it become more and more unstable in my experience. Not a buzz issue, but since the backup player is libvlc, it is probably inherits all of the VLC issues when using the backup player.

except tivimate and iptvsmarters emulator performs as expected on the same service so BUZZ who are the premium boxes should be able to implement the same stability. Buzz emulator is the best out there for ease of use, and end user preferred. Buzz can and I believe in them that it can find the solution. At the minimum, don't get kicked out and having to reconnect. I have tested over 15 services and only BUZZ emulator kicks out.

All electronic items can go defective. Doesn't take much. One bad bit in a memory chip can kill any device. And it can happen for a variety of reasons. Even a simple static discharge, if you are unlucky, can do it. My E2 (and many other buzztv boxes I have) has taken dozens of updates over the years, and so far I have not had any issues with any of them.

I recently bought 5 e2's for great price and they all got updated without any issue and working rock solid

A hard reset fixed the issue for another user with the same issue