Leaderboard

These steps resolved the issue Go into Android Settings Go to Device Preferences Go to Display and Sound Go to Advanced sound settings Go to Select Formats I think you have it set to none:never use surround sound Switch it to None And it should fix Primar player with the unknown stream error issue We figured this out via PM

Give buzz all your info so they can look at the issue

App and firmware are updated all together ? Not necessarily. The app is updated typically more frequently than the firmware. Your Firmware is dated 2025-11-27, and App version 5.0.956 was on 2025-12-15.

app update is menu/settings/check updates

You're using the exact same account on tivimate? As that app stays logged in, even in the background The error message you're getting is a cloudflare error, its basically kicking the app connection We have no control over this

which option did you pick in recovery screen?

I should have know to do that brfore making this post. That been said a big thank you for the reply and it fix the issue. Have a great weekend

did you try a reboot?

Hi Joe, thanks for posting this and keeping it constructive. On the security patch date, yes, the P6 is currently on an older Android security patch level. That’s a valid callout and we agree it should be more current. I’ve already flagged this internally and we’re pushing to improve the security patch cadence on P6 going forward. On Netflix, Disney and home theater style Plex use, it comes down to certification and licensing. P6 is Android 13 AOSP, not Google TV certified Android TV. The TV versions of apps like Netflix and Disney require certification and DRM compliance to run properly and to support features like 4K, Dolby Vision and Dolby Atmos. Also worth noting, Google does not certify every chipset. As powerful as RK3588 is, it cannot be Google TV certified, which is why P6 remains an AOSP performance and IPTV focused device. On the Triple M video being taken down, we don’t have any official information from YouTube or the creator, so I don’t want to speculate. Appreciate you bringing it up. Cheers

P6 runs on Android 13, which is actually one of the few mainstream media boxes that has such a later version of Android. And DU mentioned above, security updates end in 2026. One of the other big media box manufacturers released their "latest box" last fall (Sep 2025), and they released it with Android 12, which google discontinued security updates on Android 12 since March 2025. There are a few generic boxes which advertise Android 14, but but they are generic boxes which you can't compare, since most don't even get any updates after delivery. Most people do not use these boxes for very sensitive tasks. No banking, or browsing the IRS/CRA or other sites which they would be afraid of being compromised. They are primarily for consuming media, and typically behind a router using NAT anyhow, so rarely facing the outside world. So unless you sideload some sketchy app or addon for some package, there is very little risk of anything. And if you suspect something, a simple reset, will clear it to factory settings, if you were smart enough to take a backup of your servers/favorites,etc.. you can restore your backup and be back up in less than 10 minutes. So there is really nothing wrong for these purpose built devices to run older versions of Android (Andoid 9 and 11 are also very popular for media boxes). And unless you have a "certified" box for netflix, disney, etc. you will always have to jump through hoops unless you sideload custom mods. And you say "plex" ? What is wrong with plex. Not a huge fan of it, but it works. I have Plex server running on one of my synology, and plex client on most of my buzz boxes and it works. It all comes down to what you want to do with the box. But as a media player there is no super critical need to have latest security fixes. How many new Android TVs out there are still being sold with Android 13 or lower ? You'd be surprised.

Yes of course

Press Menu Go to Settings Go to Configuration Change EPG Source from XML to Server

server type is not available when using mac

Yes regular, name brand batteries not rechargeables updated the firmware to V7 also deleted and re-paired. I will see what happens. Just seems like the remote was malfunctioning. i will keep using and will update. Thanks for the advice.

When you say you replaced the battery, did you use regular alkaline batteries or rechargeables ? Rechargeables are only 1.2V each and alkalines are 1.5V each. Many devices don't care, but I find some remotes can be borderline. Also, if I recall there was a remote firmware update. If you go to the remote utility, what version of firmware does your remote show ? The latest I think was pushed with the V20250815 firmware last fall to update the BT500 to V7. Did you try to reset the remote. And test it out in IR mode only for a while to see if it behaves the same. Then go into the bluetooth settings, and "Forget" the device to ensure it is no longer known to the box, turn Bluetooth off for 5 second, and then turn it back on. And then re-pair it to the box ?