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it even shows what the red and green power buttons are for on the face of remote

You can't control if your internet provider decides to start blocking. That is independent from your router and out f your control. Turning off security does not control what the ISP does on their end to block connections. And when they block it will not be everything. Often it is just certain destinations/services. Your box provider is far from helpful. And from his reply, he really does not seem to care or know much. The RED power button on the IR55 (which comes with the L1) is a programmable button (to be able to control TV Power, soundbar, etc..) . It is NOT designed to do anything on the buzz box by default. The Green button is the actual power button for the Buzz Box. I am not in front of my L1 now, but I am pretty sure there is an option in the menus (Powerkey definition) to have the green button work as standby/suspend, or shutdown. I always use shutdown to ensure a clean boot all the time. The L1 literally takes less than 5 seconds to load, so why bother with Standby. To program the RED button to mimic the button of another remote, you can follow the instruction for the remote's manual. PS: Did you try what I sent you yesterday in Direct Message ? Check your messages on the top right of this forum (envelope icon).

have you tried wipe cache partition first before factory reset?

server not hand shaking to connect and ideas what is happening or fix

Glad it is back up. But just curious, is it an XC type login that you are setup for,or a MAC type login. If you are using a MAC type login on your device/sub, then it is quite possible that your reseller needed to simply do a device reset on his panel (which should have been his first reflex). Anyhow, it's done. And feel free to program your RED power button on the remote.

try it in buzztv 5

Tried the zoom, no change. Im at a loss

Ok thanks Ryu I will have a great day

I would say contact buzz support team and you may have to send them to take a look.

Unfortunately I think buzz would have to reflash it if they coild

Hi Ryu thanks for your reply. No I didn't and will check that tomorrow watching hockey game.

Hello everyone, I am also experiencing this same issue. Just started a few days ago. I have a Google TV streamer connected to my TV, and YouTube videos are crystal clear. Buzz TV box same videos, not so much.

https://stbtalk.com/forum/95-x5-ai-ax-c/

Hi there, As many others, I have this error for a month now. m3u is working without problem but for a month now (it worked for almost a year), xc api refuse to load. I checked with my provider. He gave me another url and suddenly it worked.. for 10 sec.! When I left app then get back, same error! Tried with / without vpn it's working with other apps (Tivimate / Implayer) it worked for almost a year then stop working recently (app update?) Cleared data / cache So it definitively comes form the app/box, not my provider Any ideas? Fred

I see that all suggestion point to the fact it's not related to the box/app itself but because of cloudflare. But in that case, how come it worked with same box and provider for a long period of time then suddenly not anymore but it's still working for other app on same box ? If it was on provider side Cloudflare), it shouldn't work at all on xc api, on every app. But it work xc api with other app, and on buzz tv it works on m3u with same credential. I maybe dumb or miss something but I cannot see what cloudflare has to do with that. And vpn has no impact because I tryied with and without and no change.