Leaderboard

Yes regular, name brand batteries not rechargeables updated the firmware to V7 also deleted and re-paired. I will see what happens. Just seems like the remote was malfunctioning. i will keep using and will update. Thanks for the advice.

When you say you replaced the battery, did you use regular alkaline batteries or rechargeables ? Rechargeables are only 1.2V each and alkalines are 1.5V each. Many devices don't care, but I find some remotes can be borderline. Also, if I recall there was a remote firmware update. If you go to the remote utility, what version of firmware does your remote show ? The latest I think was pushed with the V20250815 firmware last fall to update the BT500 to V7. Did you try to reset the remote. And test it out in IR mode only for a while to see if it behaves the same. Then go into the bluetooth settings, and "Forget" the device to ensure it is no longer known to the box, turn Bluetooth off for 5 second, and then turn it back on. And then re-pair it to the box ?

How to Re-Pair the ARQ-200 Series dongle: i. Press and hold OK + TV Power buttons for 4 seconds ii. Let go of both buttons & a red light will be blinking at the top of the remote iii. Hookup the USB dongle to your BuzzTV Device. iv. You should be paired after this General steps for color button programming: There are 4-colour buttons which can be programmed to control shortcuts within the BuzzTV Device i. Find and open the settings from the Home screen ii. Next click BuzzTV Utilities iii. Then Choose Remote control iv. You will be able to set your colour button shortcuts from this menu

next time try to post in appropriate box forum so it becomes easy to help.

I have several google and youtube accounts and have never had a problem with any of them on my x5ss

I do and all my boxes have youtube working