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Hence why it is always a good idea to use the backup feature that is within the BuzzTV app (menu->settings->configuration) and select backup/restore. Save it to a USB stick (file it generates is tiny, so perfect reuse of those tony old USB sticks). I have some tiny 128MB sticks lying around from ages ago from some promo item thingy, and that is what I use to back all my units up. If you accidently delete data or need to do a factory reset due to a bad update or something, you always have your server info on the USB stick, including all you favorites saved for a quick restore. Back up and running in a few short minutes.

You dont .You have to re-input your server info

Not enough room ? Has he checked under settings and storage to see if it it really nearly out of storage ? Do they use the internal storage for recording or downloading media ? If so, maybe delete a recording or 2 ?

Have you tried on another device, or downloaded another app (like Smarters) to confirm that the server actually works and not having issues ?

Sounds like server issue i occassionally encounter this if other vods work it is server issue if it is not playing at all try disconnevting and reconnecting to server

Going to need more info. Is this using the BuzzTV LiveTV app, VOD, recorded/downloaded media ? Some other 3rd party app. We don't even know what Buzz box you are using.

And you are sure you removed all external storage ? No USB, and no MicroSD card installed ? Sound like some serious corruption if it always jumps to the recovery screen. I'd say to try to contact cs @ buzztv.com first and see if they have any recommendations. If all else fails, you have nothing to lose to try using the update that is presently in the downloads section maybe. Maybe it repairs the file that has gotten corrupt. https://stbtalk.com/files/file/6-e2-series-update/

look at buzztv power station section. https://stbtalk.com/forum/114-powerstation/

transfer or delete recordings or some apps.

No, the BT400 only pairs to some limited brands of TVs only. And there is no IR learning keys either. The BT/IR200 series of remotes, does not pair with other devices, but they have 4 keys which can "learn" IR codes from other IR remotes. The IR/BT100 remotes have 2 keys which can "learn" IR codes from other IR remotes. What I typically do in cases like this is set my receiver (and I have an old Yamaha myself), to about the 60% position (which would represent the max volume I would ever use), and then disable the "force max volume" option, so that way the volume buttons on the BT400 remote actually control a variable volume level from the box itself. So when the box says 10%, 50%, etc.. of volume, that represents a proportion of the max level you have already dialed in on your receiver. I know it may not sound convenient, but at least this way, you only need to set a volume once on your receiver, and then the rest of the time, you can control the volume from your Buzz box remote. PS: If you have already tried to pair/program the BT400 remote, you may need to just do a factory reset on the remote. If you wish to factory reset your remote to erase all settings press and hold the D-Pad Down button and the 0 (Zero) button for 4 seconds until it blinks 3 times to indicate the remote is factory reset BT300/400 remote manual: https://buzztv.com/wp-content/uploads/2022/07/BT400-300_manual_MOBILE_v6_Compress.pdf

yesterday got some time to update my classic and it started to download firmware and during download it also started to download and install buzztv 5 update. during that time I got black screen with buzztv 5 logo which started to flicker. I did not panic and left it alone until firmware got completed. once that completed I got Home Screen and all good. so far so good. thank you

New Update sent to U532 and U5128 Boxes on Android 11 Dec 17th, 2025 Firmware V20251127 UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Updated Youtube - Fixed Format Hard Drives Bugs

New Update sent to All X5 Boxes on Android 11 Dec 3rd, 2026 Firmware V20251127 UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Updated Youtube - Fixed Format Hard Drives Bugs Please Leave Feedback Below Thanks