semsem Posted June 26, 2022 Share Posted June 26, 2022 Hello Just got XRS 4900 model today and notice it gets really hot I mean super hot I do Have a formular GTV box , and used other android boxes in the past The thing is sometimes it lag when scrolling or pressing the remote, and when i touch the box it is really hot also when turn back on from standby , it said system error, sometimes need reboot do you think i got a faulty box? Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 26, 2022 Share Posted June 26, 2022 did you install a drive in the bottom? 1 Quote Link to comment Share on other sites More sharing options...
semsem Posted June 26, 2022 Author Share Posted June 26, 2022 Yes I did install a drive 1 hour ago, dishuser said: did you install a drive in the bottom? Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 26, 2022 Share Posted June 26, 2022 16 minutes ago, semsem said: Yes I did install a drive take it out and see if it still runs hot 2 Quote Link to comment Share on other sites More sharing options...
semsem Posted June 26, 2022 Author Share Posted June 26, 2022 9 hours ago, dishuser said: take it out and see if it still runs hot seems better without the drive, but if Buzztv made a box for $199 to be able to add a secondary drive but you can not use it since it makes the device unstable. they should think about improving. Thank you Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 26, 2022 Share Posted June 26, 2022 Before you start criticizing Buzz you need to rule out other issues Yours is the first 4900 I have heard with this issue on multiple forums What is your make and model of drive? 2 Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 26, 2022 Share Posted June 26, 2022 3 hours ago, semsem said: seems better without the drive, but if Buzztv made a box for $199 to be able to add a secondary drive but you can not use it since it makes the device unstable. they should think about improving. Thank you and that's why I asked cause last year the first drive I tried did the same thing second one I tried worked fine 3 1 Quote Link to comment Share on other sites More sharing options...
gig63 Posted June 26, 2022 Share Posted June 26, 2022 The first two drives I tried were old 7200 RPM drives and they got hot The third dive i put in a SSD drive and it gets warm 5 Quote Link to comment Share on other sites More sharing options...
semsem Posted June 26, 2022 Author Share Posted June 26, 2022 9 hours ago, nbs. said: Before you start criticizing Buzz you need to rule out other issues Yours is the first 4900 I have heard with this issue on multiple forums What is your make and model of drive? my drive is sata seagate 120 GB 5400 1 Quote Link to comment Share on other sites More sharing options...
semsem Posted June 26, 2022 Author Share Posted June 26, 2022 (edited) 7 hours ago, dishuser said: and that's why I asked cause last year the first drive I tried did the same thing second one I tried worked fine Maybe time for better drive and see Any recommendation? Edited June 26, 2022 by semsem Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 27, 2022 Share Posted June 27, 2022 35 minutes ago, semsem said: Maybe time for better drive and see Any recommendation? https://buzztvglobal.com/collections/buzztv-boxes/products/1tb-mobile-hard-disk-drive-5400-rpm-sata-6 Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 27, 2022 Share Posted June 27, 2022 1 hour ago, semsem said: Maybe time for better drive and see Any recommendation? I got lucky. First one out of an old laptop worked perfect 2 Quote Link to comment Share on other sites More sharing options...
semsem Posted June 28, 2022 Author Share Posted June 28, 2022 I figured out a fix without changing my drive. $15 makes the box cool Better performance. On 6/25/2022 at 10:01 PM, dishuser said: did you install a drive in the bottom? 1 Quote Link to comment Share on other sites More sharing options...
Gary9 Posted July 2, 2022 Share Posted July 2, 2022 thank you for share your idea. 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 3, 2022 Share Posted July 3, 2022 The specific drive being used makes all the difference. many of the older drives generate quite a bit of heat. Even SSD. Initially when I got my 4900 I had installed and old intel 120GB SSD I had lying around, and it would get quite hot. Then I eventually replaced the drive with a Micron 240GB enterprise grade SSD and the unit now get's just barely warm to the touch. The controllers used on many of the older SSD would generate quite a bit of heat. I'm sure many of the older mechanical SSD would get incredibly hot also. The newer drives often use better bearings with a little less friction and therefore less heat. Even on desktop drives, I had tried some regular drives in a synology NAS server and the drive temps would hover around 41C to 42C on average. When I replaced the drives (with Constellation ES.3 enterprise drives) in the same unit with the same settings, the drives would hover around 31C to 32C on average. The type of bearings used in mechanical drives is very important to heat generation. One hint also, if I remember correctly, the 4900 used to come with a small thin rubber pad to put on the HDD to fill in the gap between the HDD and the door to avoid it from rattling/moving. Don't intall that on the whole face of the drive. Just need a small slice (about 1cm wide), and you can install it just on the opposite end of the sata connectors. That is sufficient to keep the drive from moving around, and also leaves a small gap to allow a little airflow. I know it is not much, but every little bit counts. 4 Quote Link to comment Share on other sites More sharing options...
BUZZ_GUY Posted August 20, 2022 Share Posted August 20, 2022 Is your XRS 4900 is an open area and elevated off of a flat surface? If not, I purchased a 4'x4' usb fan that plugs into my unit. Check Amazon. Quote Link to comment Share on other sites More sharing options...
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