Video and audio not synchronized

[sirandrew]

I'm having an issue with channel 704 (Fox News) where the audio seems to be ahead of the video. Can you please suggest a solution to fix this? Thank you.

[dishuser]

try the other video player

[sirandrew]

what other video player? what are you saying?

[sirandrew]

All other channels seem to be functioning properly without any delays.

[dishuser]

menu/settings/configuration/video player

[sirandrew]

I've tried all the options available, but there hasn't been any cI have tried both the Primary and Backup options, but I am still experiencing a delay.

[Ryu]

have you test that channel on different device or app? if yes and still same issue then its channel/server related. did you report to your provider about it?

if no then I would test that too just to make sure but I believe its server/channel related.

[sirandrew]

I have just confirmed a delay on another unit of the same 4900 model. Therefore, the delay is not an issue specific to this unit.
Not on my end.

[Emporium]

Then the issue is probably at the server/source side.  Not much you can do, short of asking your provider to look into it.

I just checked my provider and checked both the FHD, low bitrate feed, and one other and they are all fine.