mightyreds Posted November 26, 2020 Share Posted November 26, 2020 I have an XR4500, and for the past 5 days I've been having issues with my Server line, where it hangs at either Checking portal, or if it makes it past that, at Loading channel list. I've been in contact with the provider support, but am going nowhere fast. I can open up the portal in a browser from my network with no issues. I've also verified that I have the latest device firmware, and app software. I am connected via ethernet directly to my modem, but it makes no difference if I try switching to WiFi. Anyone have any ideas? Quote Link to comment Share on other sites More sharing options...
Nelutz Posted November 26, 2020 Share Posted November 26, 2020 Is a sever problem, I had that with some servers but not the big servers,I think @allaboutbuzz knows about this issue. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted November 26, 2020 Share Posted November 26, 2020 13 minutes ago, mightyreds said: I have an XR4500, and for the past 5 days I've been having issues with my Server line, where it hangs at either Checking portal, or if it makes it past that, at Loading channel list. I've been in contact with the provider support, but am going nowhere fast. I can open up the portal in a browser from my network with no issues. I've also verified that I have the latest device firmware, and app software. I am connected via ethernet directly to my modem, but it makes no difference if I try switching to WiFi. Anyone have any ideas? PM me thanks Quote Link to comment Share on other sites More sharing options...
mightyreds Posted November 26, 2020 Author Share Posted November 26, 2020 All fixed now. Thanks @allaboutbuzz 1 Quote Link to comment Share on other sites More sharing options...
mightyreds Posted April 7, 2021 Author Share Posted April 7, 2021 I seem to be having this issue again with getting stuck at 'Loading Channel List'. Is there a limit to how many channels and VOD items the XR4500 can handle? Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted April 7, 2021 Share Posted April 7, 2021 18 minutes ago, mightyreds said: I seem to be having this issue again with getting stuck at 'Loading Channel List'. Is there a limit to how many channels and VOD items the XR4500 can handle? No there is no limit. Quote Link to comment Share on other sites More sharing options...
mightyreds Posted April 7, 2021 Author Share Posted April 7, 2021 (edited) Any idea what could be causing this then? Edited April 7, 2021 by mightyreds Quote Link to comment Share on other sites More sharing options...
mightyreds Posted April 7, 2021 Author Share Posted April 7, 2021 Solved. Had my serviceswitch me from MAC Server to XC API and now it works perfectly. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.