Joshuas Gems Posted August 4, 2020 Share Posted August 4, 2020 I have multiple XR4000 and none of the fully power off. When I long hold power button and choose POWER OFF it reboots. Wtf is going on? They have updates and are brand new. My 3000 shutdown. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted August 5, 2020 Share Posted August 5, 2020 1 hour ago, Joshuas Gems said: I have multiple XR4000 and none of the fully power off. When I long hold power button and choose POWER OFF it reboots. Wtf is going on? They have updates and are brand new. My 3000 shutdown. Its a software issue that needs to be fixed We will fix it this month via OTA For now just use suspend It will work. 2 Quote Link to comment Share on other sites More sharing options...
Joshuas Gems Posted August 7, 2020 Author Share Posted August 7, 2020 Thanks. Quote Link to comment Share on other sites More sharing options...
floyddroid Posted August 13, 2020 Share Posted August 13, 2020 I am having the same problem no matter what the power settings. The front LED doesn't even go to red or off. Blinks for a second and then backup so actually doing a reboot. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted August 13, 2020 Share Posted August 13, 2020 23 minutes ago, floyddroid said: I am having the same problem no matter what the power settings. The front LED doesn't even go to red or off. Blinks for a second and then backup so actually doing a reboot. Yes we know Fixing it Should be done by next week Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 14, 2020 Share Posted August 14, 2020 7 hours ago, floyddroid said: I am having the same problem no matter what the power settings. The front LED doesn't even go to red or off. Blinks for a second and then backup so actually doing a reboot. how did you get in the beta group when you can't even read?lol Quote Link to comment Share on other sites More sharing options...
Joshuas Gems Posted September 21, 2020 Author Share Posted September 21, 2020 Any news on update coming for the above issue? Also instead of starting new thread. Is there a way of backing up faves list? When clear data as sometimes needed, it removes faves now on newer boxes? Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 21, 2020 Share Posted September 21, 2020 Just read all aboutbuzz posts I have had my buzz since release and have never had to clear data. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 21, 2020 Share Posted September 21, 2020 11 hours ago, Joshuas Gems said: Any news on update coming for the above issue? Also instead of starting new thread. Is there a way of backing up faves list? When clear data as sometimes needed, it removes faves now on newer boxes? I posted about this issue here As for backup favorites. Have you tried the Backup/Restore function in the Buzz Utilities menu? 1 Quote Link to comment Share on other sites More sharing options...
Joshuas Gems Posted September 22, 2020 Author Share Posted September 22, 2020 Yes but that backs up whole system. Old Buzz XLP3000 when clear cache and data wouldn't clear faves. But new XR/XRS4000/4500 does. would be nice to find a way to save since sometimes data clearing is necessary for proper function. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 22, 2020 Share Posted September 22, 2020 3 hours ago, Joshuas Gems said: Yes but that backs up whole system. Old Buzz XLP3000 when clear cache and data wouldn't clear faves. But new XR/XRS4000/4500 does. would be nice to find a way to save since sometimes data clearing is necessary for proper function. Under configuration menu of the Main Slide out Menu within Buzz 4 App Turn on Server Favorites This will save your favorites to the server you're using, if it supports it Rather then the internal database on 4000/4500 Just do a reboot after turning it on to activate it. Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 22, 2020 Share Posted September 22, 2020 (edited) 7 hours ago, Joshuas Gems said: Yes but that backs up whole system. Old Buzz XLP3000 when clear cache and data wouldn't clear faves. But new XR/XRS4000/4500 does. would be nice to find a way to save since sometimes data clearing is necessary for proper function. Clearing data is not necessary for proper function. I have every buzz on the market and only ever had to do it once on a buzz 3000 Maybe you need to hit the home button twice quickly? Edited September 22, 2020 by nbs. 2 Quote Link to comment Share on other sites More sharing options...
G2P Posted November 15, 2020 Share Posted November 15, 2020 Any news on update coming for the above issue on auto reboot after power off? 1 Quote Link to comment Share on other sites More sharing options...
Avenger Posted November 18, 2020 Share Posted November 18, 2020 No news is good news, but in that case i think it doesn't apply, i'm waiting for that firmwire upgrade with impatience. Quote Link to comment Share on other sites More sharing options...
Kerruptor Posted November 19, 2020 Share Posted November 19, 2020 16 hours ago, Avenger said: No news is good news, but in that case i think it doesn't apply, i'm waiting for that firmwire upgrade with impatience. Don't hold your breath. They've been promising a fix since the last update. It'll be the last Buzz product I'll buy. 2 Quote Link to comment Share on other sites More sharing options...
Kerruptor Posted December 1, 2020 Share Posted December 1, 2020 Buzz keeps coming out with new boxes when there's still problems with recent ones that need fixes. Promises made to fix the shutdown problem never kept. I use my XRS 4000 for movies that have been downloaded. With the box on standby, it won't update the file directory on the external usb drive so I still have to unplug the power supply to get it to update. What a annoyance. I was given a recommended replacement for Buzz boxes that seems promising. I know the Buzz support just isn't acceptable. Quote Link to comment Share on other sites More sharing options...
nbs. Posted December 1, 2020 Share Posted December 1, 2020 Why would you expect the box to update in standby? Quote Link to comment Share on other sites More sharing options...
Kerruptor Posted December 1, 2020 Share Posted December 1, 2020 I don't expect it to update the firmware just the directory on the external drive that I attach to view downloaded movies. When I copy a movie from my pc to the external drive and then plug the drive back in to the Buzz box, the movie won't show in the directory until I depower the box completely, so if it is on standby it won't show any new files that have been added to the drive. Quote Link to comment Share on other sites More sharing options...
Avenger Posted December 2, 2020 Share Posted December 2, 2020 Anyway that not the point, i expect to be able to shutdown the box, now i must put the xr4000 in standby, if i put shutdown the box restart, i have bluetooth not responding, i bought the new remote arq100(The guide has been replace by favorite), half of the button are not working, all these trouble are suppose to be fix day ago, but we are left in the dark. It's all little problem, but put together better to irritate me, it so sad because the xpl3000 was one of my favorite box at the time. Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 2, 2020 Share Posted December 2, 2020 3 hours ago, Kerruptor said: I don't expect it to update the firmware just the directory on the external drive that I attach to view downloaded movies. When I copy a movie from my pc to the external drive and then plug the drive back in to the Buzz box, the movie won't show in the directory until I depower the box completely, so if it is on standby it won't show any new files that have been added to the drive. it's not in standby it's suspended so how can it update when it's off? Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 2, 2020 Share Posted December 2, 2020 1 hour ago, Avenger said: Anyway that not the point, i expect to be able to shutdown the box, now i must put the xr4000 in standby, if i put shutdown the box restart, i have bluetooth not responding, i bought the new remote arq100(The guide has been replace by favorite), half of the button are not working, all these trouble are suppose to be fix day ago, but we are left in the dark. It's all little problem, but put together better to irritate me, it so sad because the xpl3000 was one of my favorite box at the time. both my arq-100 remotes work perfectly Quote Link to comment Share on other sites More sharing options...
Avenger Posted December 2, 2020 Share Posted December 2, 2020 It's not because you have 2 remote that work perfectly mean something, just check this Allaboutbuzz said there a new remote and know the problem and should be fix in the next firmwire, but it been 2 month ago since is last post, same thing with the other other problem, didn't hear news for month now. Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 2, 2020 Share Posted December 2, 2020 (edited) all I know is both mine function correctly although I had one act up a few months ago but after re pairing it worx fine only button that don't work is the rocket Edited December 2, 2020 by dishuser Quote Link to comment Share on other sites More sharing options...
Kerruptor Posted December 2, 2020 Share Posted December 2, 2020 2 hours ago, dishuser said: it's not in standby it's suspended so how can it update when it's off? I don't think you understand what I'm saying. I know the Buzz box won't do a firmware update until I turn it on. The box won't shut off. The only way I can shut it off is to unplug it. When I leave it plugged into power, I put it to suspend as you say. When I unplug the external drive to copy a new movie to the drive and then reconnect that drive to the suspended box it won't recognize any new files that have been added to the external drive until I unplug the box and re-power it. Before the June update the box would shut off without unplugging it and any new files added to the portable drive would be recognized but not now if it's put to suspend. Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 2, 2020 Share Posted December 2, 2020 (edited) strange I turned my box off last night and it's still off not sure why you're using suspend Edited December 2, 2020 by dishuser Quote Link to comment Share on other sites More sharing options...
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