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After the latest update, recording freezes the app


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After the latest update, i am  observing issues while recording any thing as per the schedule.  the app freezes and no recording is done.  

Also, is there a way for for me to record one show and watch different at the same time? 

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On 7/2/2020 at 5:59 PM, spamham said:

After the latest update, i am  observing issues while recording any thing as per the schedule.  the app freezes and no recording is done.  

Also, is there a way for for me to record one show and watch different at the same time? 

Do you get an error message when this happens?

 

Can you use the remote at all?
Like get back to the Home Screen?

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On 7/7/2020 at 9:28 AM, allaboutbuzz said:

Do you get an error message when this happens?

 

Can you use the remote at all?
Like get back to the Home Screen?

i had following behaviors

- Recording entry is available with correct meta data for a program but  total duration recorded is 0 mins. 

- At times, Box is unusable while recording is ON or/and post recording. on remote,  at that point, only home button functions

 

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