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Xrs 4500 Unable to connect to the server

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right now we are guessing at what you have done .

Its really hard when you post a little bit of info at a time

So it was working and now its not?

stopped working after update?

you using mac addy ?

Now you are saying you got a 4000 update

How do you know its a 4000 update?

Please take your time and post all your info 

go to server settings ,hit menu and post version number at bottom


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16 minutes ago, staff49 said:

I have Buzztv xrs4500, Buzztv4 version 4.0.474 06/01/2020

Yes I am connected in mac adress. 

Is there an error message you get when trying to connect?

And MAC address dont work on smarters app

So you must be trying to use Username/Password on the Mac/Server Line of the Buzz app. 

If you use the same URL and Username/Password from Smarters app and set it up as a Streaming Line on the Buzz app, am sure it will work. 

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10 hours ago, staff49 said:

Not even with m'y username/password impossible to connect with Buzztv4, it's still on loading !!

I think i know issue then

PM me your Serial #
I can send Update that should fix this.

If you're on 4.0.474, then you must be on Beta List, which the issue you describe was found in that version of Beta

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