Ogrish58 Posted October 30, 2022 Share Posted October 30, 2022 After the latest update I get a message "Preparing to download, please wait....." that does not go away. If I hit the LiveTv button on the remote and then the home button I can get out of it but next time I power up it comes back. I'm also having trouble starting the box from the remote and have to shut off the power strip and boot by resetting the power to the box. Sent message to allaboutbuzz but haven't received any reply. Thanks for any help. Running version 5.0.783 updated 10/27/22 Current firmware is V20220923 Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 30, 2022 Share Posted October 30, 2022 Try clearing cache in the buzz 5 app If no luck clear data Quote Link to comment Share on other sites More sharing options...
Ogrish58 Posted November 7, 2022 Author Share Posted November 7, 2022 Thanks for the help. Tried both but still getting the popup and box doesn't want to power up from the remote. Quote Link to comment Share on other sites More sharing options...
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