StepBro Posted September 30, 2022 Posted September 30, 2022 I just received my x5 yesterday, it was working great and then I installed the newest update and now after the boot screen the front light turns from blue to red and I get no response from the remote. It’s stuck at the main Home Screen and the weather is current and the time changes so the unit is functioning. Not sure what to do, thank you. Quote
Emporium Posted September 30, 2022 Posted September 30, 2022 I'm assuming you tried to unplug power, and replug it to reboot it ? So you are at the home screen, and the light is red ? Do you have another HDMI cable to try ? When you press buttons on the remote, is the RED LED on the remote coming on as you press buttons ? Have you tried pointing the remote towards the X5 to see if the IR is working (ie: maybe just the Bluetooth is unsync'd). Fresh set of batteries ? If you have a USB PC mouse lying around, can you plug it in and see if the box responds ? Quote
dishuser Posted September 30, 2022 Posted September 30, 2022 press the source (input) button until light turns blue do it slowly Quote
StepBro Posted September 30, 2022 Author Posted September 30, 2022 I was able to use a computer mouse and go into settings, it says remote is connected. However light it still red and no response from remote Quote
Emporium Posted September 30, 2022 Posted September 30, 2022 (edited) 8 minutes ago, StepBro said: I was able to use a computer mouse and go into settings, it says remote is connected. However light it still red and no response from remote In the settings/remote section, click on the remote, and UNPAIR it. Then "add new device". When it starts searching, Simultaneously pressand hold the OK button and the HOME button for 4 seconds until it starts blinking. This puts the remote into pairing mode and the X5 should see it. Once it sees it, click on it with the mouse to pair it again. Edited September 30, 2022 by Emporium Quote
StepBro Posted September 30, 2022 Author Posted September 30, 2022 Got it working, thank you everyone!! 2 Quote
StepBro Posted September 30, 2022 Author Posted September 30, 2022 It works now, but everytime i restart it does the same thing it doesn’t auto connect and I have to get a mouse and click through the settings. Any ideas? Quote
dishuser Posted September 30, 2022 Posted September 30, 2022 1 hour ago, StepBro said: It works now, but everytime i restart it does the same thing it doesn’t auto connect and I have to get a mouse and click through the settings. Any ideas? do what I said Quote
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