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Posted

I have a new Buzztv X5 box. Hulu app not working, getting error code P-DEV320.

Tried few different versions of the app(android tv versions)

Please suggest a version of Hulu app that woks. Thank you

 

 

Posted (edited)

The app install ok. I am able to login ok. Hulu app display all the content ok.

The only problem is when selecting a video to play, I get the below error. 773445133_huluerror.thumb.jpeg.2cfa99b37a420eeede7a37fbf8ea5baf.jpeg

 

hulu error.jpeg

Edited by harshakavuri
Posted

I tried all the suggestions in the help site.

I also I tried in Apple TV app , my IPhone app and also in Roku smart tv app and all three devices Hulu app there is no problem.

Disney Plus and Prime are working no problem

Posted (edited)

Is your player connected WiFi or wired ?  If you are WiFi, would you have the option to hardwire it for testing ?

Not sure of your geographical location, but are you running VPN for Hulu (depending on your location obviously) ?  If so, are you running the VPN on the box, or at the router level ?  If you are running it on the box, are you sure it is not the VPN client that is causing the issue ?

Oh ya, forgot to add.. Do you have a USB stick or SD card installed ?  If so, did you format it as portable storage or as internal memory ?  If you installed it as internal memory, the App may be installed on the external media which some apps really don't like.

 

Edited by Emporium
Posted

I know this was an issue with many Hulu users back in January of this year when Nvidia rolled out Android 11 on the nvidia shield.  They had many compatibility issues with Android 11.  Quite possibly they have not ironed out all of the issues.  Many users also reported similar issues when google deployed Android 11 on the pixel 3 older device 😞  Sounds like they are not giving much love to their Android app.  Kind of scary to see how common this issue is amongst Android users.

 

 

  • Like 1
Posted

try to clear hulu app cache and clear data and try again.

also, have you power cycled your box and your network as well since you trying to install Hulu app? if not try to reboot your box and network.

Posted
2 hours ago, Ryu said:

try to clear hulu app cache and clear data and try again.

also, have you power cycled your box and your network as well since you trying to install Hulu app? if not try to reboot your box and network.

that was already posted

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