mr man Posted June 16, 2022 Share Posted June 16, 2022 after the last update for the 4900 version 727 when i am watching live tv and change the channels a couple of times the loading spinning circle stays on the screen and keeps spinning evening when the channel is playing and no matter how many channels you change to they all play and the spinning circle stays on the screen right through the only way to get it off is to unplug the box and as soon as you start to change channels again there comes the spinning circle constantly stays on the screen this is a bug in the 727 update. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 16, 2022 Share Posted June 16, 2022 I don't have that issue with same version 1 Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted June 16, 2022 Share Posted June 16, 2022 Have the same problem xrs 4900 file 727 press menu on the remote, scroll to refresh.. my new X5 no problems with this Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 16, 2022 Share Posted June 16, 2022 (edited) 5 minutes ago, Rinny1 said: Have the same problem xrs 4900 file 727 press menu on the remote, scroll to refresh.. my new X5 no problems with this X5 is on different sw Must be a server conflict Edited June 16, 2022 by nbs. Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted June 16, 2022 Share Posted June 16, 2022 (edited) Have a new E2 with 520 file no problems Have a E2 with 653 beta file problems spinning circle Am not complaining just something changed .. Edited June 16, 2022 by Rinny1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 16, 2022 Share Posted June 16, 2022 Obvious something changed version 727 Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted June 16, 2022 Share Posted June 16, 2022 Ya I let allaboutbuzz know he’s scratching his head also Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 16, 2022 Share Posted June 16, 2022 3 hours ago, nbs. said: I don't have that issue with same version mine is the same all is fine 1 Quote Link to comment Share on other sites More sharing options...
mr man Posted June 16, 2022 Author Share Posted June 16, 2022 Well some users don't have the issue but other users do have the issue because i can speak for myself and it is very annoying to watch a program with the spinning circle on the screen i wish Buzz comes out with the next update to fix this issue or roll back the update to the previous one because all users who are experiencing this issue are not happy so please Buzz step in and do something about this spinning circle on the screen while watching tv. 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 16, 2022 Share Posted June 16, 2022 (edited) 41 minutes ago, mr man said: Well some users don't have the issue but other users do have the issue because i can speak for myself and it is very annoying to watch a program with the spinning circle on the screen i wish Buzz comes out with the next update to fix this issue or roll back the update to the previous one because all users who are experiencing this issue are not happy so please Buzz step in and do something about this spinning circle on the screen while watching tv. The issue has been reported so you have to wait Complaining about it doesnt help or speed up the issue there is good and bad with being on auto update You can always ask to be removed from updates Its users of your service that have issues Edited June 16, 2022 by nbs. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted June 16, 2022 Share Posted June 16, 2022 This issue happens because the player doesn't detect stream data for the channel you're watching This is on the secondary player. If you get the spinning circle but the streams playing fine Press the info button, if there is an icon in the bottom right that says N/A That is why this is happening So far were having a hard to reproducing this in order to fix it But we will continue to try and fix it. 1 2 Quote Link to comment Share on other sites More sharing options...
mr man Posted June 16, 2022 Author Share Posted June 16, 2022 Thanks allaboutbuzz for your response i put my trust in the Buzz team and i know you guys will find away to fixed this issue very soon. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted June 16, 2022 Share Posted June 16, 2022 2 hours ago, mr man said: Thanks allaboutbuzz for your response i put my trust in the Buzz team and i know you guys will find away to fixed this issue very soon. I forgot to mention a temporary solution to it for now When it happens Change the player in configuration from secondary to default and back to secondary It should resolve it for now. 2 1 Quote Link to comment Share on other sites More sharing options...
mr man Posted June 21, 2022 Author Share Posted June 21, 2022 I notice that I have gotten a couple of updates now on 729 but i still have the spinning circle issue at times i thought that one of those updates would have fix the issue, i guess we have to just wait until Buzz fix it. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 22, 2022 Share Posted June 22, 2022 You will see it in the user notes if it's fixed Quote Link to comment Share on other sites More sharing options...
Devildog Posted June 22, 2022 Share Posted June 22, 2022 I'm on 730 and not fixed as yet Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 22, 2022 Share Posted June 22, 2022 You can always ask allaboutbuzz to take you off autoupdate Then go to settings and uninstall updates until it's fixed Just a suggestion 1 Quote Link to comment Share on other sites More sharing options...
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