Bigjoe Posted February 15, 2020 Share Posted February 15, 2020 Is there a way to add more video players or make the 2 more compatible there seems to be issues with the 2 on the box as switching between the two makes little to no difference in my freezing issues and not being able to tune in certain channel 1 Quote Link to comment Share on other sites More sharing options...
Stugots Posted February 15, 2020 Share Posted February 15, 2020 Video players dont solve solve freezing issues UNLESS the streaming codec isn't supported which is rare. To answer your question, you can download video players on your box but cannot replace or add to the LIVE players on buzztv app. video players are embedded into the application to optimum performance. To troubleshoot freezing start with wifi vs lan. try speed test on your box (fast.com). if your speed is good then try other channels, if some channels freeze and others don't freeze that tells you the issue is on your provider side. 1 Quote Link to comment Share on other sites More sharing options...
Bob Posted February 21, 2020 Share Posted February 21, 2020 and what if the same service is run on the xr and then on a different box and the xr keeps freeing? I thought they added a 3rd player long time ago to the 3000. I know my other box seams to have a better player and I never get the freezing. today I just had to clear the cache on my box hitting home 3 times. never have to on the other branded box. wish they could add more cache memory to the buzz app. 1 Quote Link to comment Share on other sites More sharing options...
Shoma Posted February 21, 2020 Share Posted February 21, 2020 I have xrs4000 with the latest beta and I do see freezing when using buzz players. If I use tivi mate, no freezing. Since I used the same provider/channels, it does seem like a problem with the Buzz players. Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 21, 2020 Share Posted February 21, 2020 1 hour ago, Bob said: and what if the same service is run on the xr and then on a different box and the xr keeps freeing? I thought they added a 3rd player long time ago to the 3000. I know my other box seams to have a better player and I never get the freezing. today I just had to clear the cache on my box hitting home 3 times. never have to on the other branded box. wish they could add more cache memory to the buzz app. I have 4 different servers and i have no issues with any of them from the buzz player It might just need some coding tweaks \hitting home does not clear cache ,it clears memory Quote Link to comment Share on other sites More sharing options...
Leslie Posted February 21, 2020 Share Posted February 21, 2020 Hi guys just purchased xrs4000 went to set it up and ended up on google screen. How do I get out of it ? Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 21, 2020 Share Posted February 21, 2020 You should always start a new thread Leslie and not post in someone else's Hit the home button on remote Quote Link to comment Share on other sites More sharing options...
Stugots Posted February 21, 2020 Share Posted February 21, 2020 20 hours ago, Shoma said: I have xrs4000 with the latest beta and I do see freezing when using buzz players. If I use tivi mate, no freezing. Since I used the same provider/channels, it does seem like a problem with the Buzz players. If your experiencing problems with beta firmware please post in the beta section https://stbtalk.com/index.php?/forum/44-beta-testers/ 1 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted February 21, 2020 Share Posted February 21, 2020 20 hours ago, Shoma said: I have xrs4000 with the latest beta and I do see freezing when using buzz players. If I use tivi mate, no freezing. Since I used the same provider/channels, it does seem like a problem with the Buzz players. Which version of Beta are you running? Quote Link to comment Share on other sites More sharing options...
Shoma Posted February 21, 2020 Share Posted February 21, 2020 4.0.417. Also, I uninstalled It but could not see any difference. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted February 22, 2020 Share Posted February 22, 2020 3 hours ago, Shoma said: 4.0.417. Also, I uninstalled It but could not see any difference. Were up to Version 4.0.424 now on internal betas. We updated the Player Versions plus increased the cache buffer on the Default player in Version 4.0.421 When you say freezing though, you mean the channels are freezing with the loading circle? We haven't heard this from feedback recently PM me though, we can discuss it further there. Quote Link to comment Share on other sites More sharing options...
Nelutz Posted February 23, 2020 Share Posted February 23, 2020 On 2/21/2020 at 8:14 PM, allaboutbuzz said: Were up to Version 4.0.424 now on internal betas. We updated the Player Versions plus increased the cache buffer on the Default player in Version 4.0.421 When you say freezing though, you mean the channels are freezing with the loading circle? We haven't heard this from feedback recently PM me though, we can discuss it further there. When will be released for the beta testers?I'm on the beta but no updates for me from 4.0.404?? Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 23, 2020 Share Posted February 23, 2020 why are you not asking in the beta forum? The whole point of having a room is to keep issues private until file is released 1 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted February 25, 2020 Share Posted February 25, 2020 On 2/23/2020 at 10:54 AM, Nelutz said: When will be released for the beta testers?I'm on the beta but no updates for me from 4.0.404?? Hopefully this week. Quote Link to comment Share on other sites More sharing options...
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