Firmware / Software Update

[Minesh]

My Buzz 3000 4K unit is not updating new software / Firmware update since last year. It will keep popping on screen but it will not update. Can someone help on how to fix the issues?

[BigBision]

On 2/10/2020 at 2:24 PM, Minesh said:

My Buzz 3000 4K unit is not updating new software / Firmware update since last year. It will keep popping on screen but it will not update. Can someone help on how to fix the issues?

To fix this issue, follow these steps, 

1. Go to Settings

2. More settings

3. Apps

4. Select Chrome Browser

5. Clear data

6. Press back till you are on main screen

7. Select Live / Press Menu key on your Keyboard

8. Select Update

9. Accept update it should take less then 30 seconds 

If update still not working then follow last steps.

1. From Main Screen Select Settings

2. Select More..

3. Scroll to Reset

4. Follow the prompts, (( Warning : all your data will be lost ))

5. Once your box is totally factory reset then select Live and Press Menu and select Update.

it should be working.

Keep us updated here.

[nbs.]

On 2/10/2020 at 2:24 PM, Minesh said:

My Buzz 3000 4K unit is not updating new software / Firmware update since last year. It will keep popping on screen but it will not update. Can someone help on how to fix the issues?

go to live tv hit menu and post the version info at bottom

[nbs.]

On 2/12/2020 at 10:11 AM, BigBision said:

To fix this issue, follow these steps, 

1. Go to Settings

2. More settings

3. Apps

4. Select Chrome Browser

5. Clear data

6. Press back till you are on main screen

7. Select Live / Press Menu key on your Keyboard

8. Select Update

9. Accept update it should take less then 30 seconds 

If update still not working then follow last steps.

1. From Main Screen Select Settings

2. Select More..

3. Scroll to Reset

4. Follow the prompts, (( Warning : all your data will be lost ))

5. Once your box is totally factory reset then select Live and Press Menu and select Update.

it should be working.

Keep us updated here.

youll lose your server data with both methods

[BigBision]

On 2/16/2020 at 9:53 AM, nbs. said:

youll lose your server data with both methods

you are correct on both places you will lose your URL, so you need to write it down.

[allaboutbuzz]

On 2/10/2020 at 2:24 PM, Minesh said:

My Buzz 3000 4K unit is not updating new software / Firmware update since last year. It will keep popping on screen but it will not update. Can someone help on how to fix the issues?

A lot of times this is caused because your box no longer has enough internal memory.

While in Live TV, we suggest you press the menu button
Then go to PVR and make sure you have no recordings taking up internal storage space.

Recordings can take up 1GB per hour of recording, and the boxes internal memory is less then 5GB after apps + Android OS.
If the box has no internal memory left, then it cannot take updates.

[Samsu1211]

I have the same issue. I have 3000 xpl  with 2G and I am still on buzz tv 2 app ver 1.6(86). My Android is ver 6.0.1. 
I tried factory reset and tried pressing update from menu but nothing helps. My setting is set to automatic update. 
let me know..

[nbs.]

30 minutes ago, Samsu1211 said:

I have the same issue. I have 3000 xpl  with 2G and I am still on buzz tv 2 app ver 1.6(86). My Android is ver 6.0.1. 
I tried factory reset and tried pressing update from menu but nothing helps. My setting is set to automatic update. 
let me know..

You need to go to aptoid tv,do a search for buzz tv

After search hit the see more Look for buzz 2 Install it After its installed you will get anther update 

[Samsu1211]

Thanks nbs. It worked like charm. I am on now ver 2.0(352). Is there any reason I should also get android updated to ver 7?

[nbs.]

android 6 cant be updated

Reports are 6 worked better anyway

[Samsu1211]

Ok, makes sense. Thanks for quick response.