XRS4900 shutting Off for no reason

[Mark7]

Hi guys, since the last update, my XRS4900 has been shutting off for no reason, No picture, no control. The only way I can get it to restart is to push the Main power button, and it restarts. 

Is anyone else having this same problem?

Thank you for the support.

Mark7

 

[nbs.]

Which update? No issues with 716

Edited May 26, 2022 by nbs.

[Mark7]

5.0.7.716

I have several Buzz boxes running, and the XRS4900 is the only one doing this. 

Thanks, Mark7

 

[nbs.]

Absolutely no issues 

Edited May 26, 2022 by nbs.

[Mark7]

Okay, thank you.

I will stop in tomorrow at Buzz Canada. 

Thank you for your help. Mark7 

[dishuser]

try a reset

[nbs.]

3 minutes ago, dishuser said:

try a reset

You're mean...lol

[Mark7]

Okay, were would I find Reset for the  XRS4900, 

Thank you, Mar7 

[Mark7]

Found it, But it will erase everything, I'll see J and J tomorrow.

Thanks for your help. Mark7 

[nbs.]

I doubt they can do anything until the next update Could be in the morning They have been coming almost daily 

[allaboutbuzz]

The Buzz app wouldn't cause it to shut down for no reason

 

[dishuser]

50 minutes ago, allaboutbuzz said:

The Buzz app wouldn't cause it to shut down for no reason

 

they mentioned they have several boxes

maybe wrong power supply?

[Mark7]

No, correct power supply. Like I said, just started happening after the last update. This is my GoTo box. I watch it every day. Nothing has changed, hardware wise since I got it. 

Thanks, Mark7  

[nbs.]

Try another hdmi cable

[Mark7]

Will try that.

Thank you, Mark7

[mr man]

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

[dishuser]

5 minutes ago, mr man said:

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

instead of hijacking this thread go read previous answers to your question in appropriate threads

Edited May 27, 2022 by dishuser

[allaboutbuzz]

2 hours ago, mr man said:

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

Just PM me your MAC
Can send you the update.