Mark7 Posted May 26, 2022 Share Posted May 26, 2022 Hi guys, since the last update, my XRS4900 has been shutting off for no reason, No picture, no control. The only way I can get it to restart is to push the Main power button, and it restarts. Is anyone else having this same problem? Thank you for the support. Mark7 Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 26, 2022 Share Posted May 26, 2022 (edited) Which update? No issues with 716 Edited May 26, 2022 by nbs. Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 26, 2022 Author Share Posted May 26, 2022 5.0.7.716 I have several Buzz boxes running, and the XRS4900 is the only one doing this. Thanks, Mark7 Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 26, 2022 Share Posted May 26, 2022 (edited) Absolutely no issues Edited May 26, 2022 by nbs. Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 26, 2022 Author Share Posted May 26, 2022 Okay, thank you. I will stop in tomorrow at Buzz Canada. Thank you for your help. Mark7 Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 26, 2022 Share Posted May 26, 2022 try a reset Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 26, 2022 Share Posted May 26, 2022 3 minutes ago, dishuser said: try a reset You're mean...lol 1 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 26, 2022 Author Share Posted May 26, 2022 Okay, were would I find Reset for the XRS4900, Thank you, Mar7 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 26, 2022 Author Share Posted May 26, 2022 Found it, But it will erase everything, I'll see J and J tomorrow. Thanks for your help. Mark7 Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 27, 2022 Share Posted May 27, 2022 I doubt they can do anything until the next update Could be in the morning They have been coming almost daily 1 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted May 27, 2022 Share Posted May 27, 2022 The Buzz app wouldn't cause it to shut down for no reason Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 27, 2022 Share Posted May 27, 2022 50 minutes ago, allaboutbuzz said: The Buzz app wouldn't cause it to shut down for no reason they mentioned they have several boxes maybe wrong power supply? 1 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 27, 2022 Author Share Posted May 27, 2022 No, correct power supply. Like I said, just started happening after the last update. This is my GoTo box. I watch it every day. Nothing has changed, hardware wise since I got it. Thanks, Mark7 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 27, 2022 Share Posted May 27, 2022 Try another hdmi cable 2 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted May 27, 2022 Author Share Posted May 27, 2022 Will try that. Thank you, Mark7 Quote Link to comment Share on other sites More sharing options...
mr man Posted May 27, 2022 Share Posted May 27, 2022 Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 27, 2022 Share Posted May 27, 2022 (edited) 5 minutes ago, mr man said: Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update instead of hijacking this thread go read previous answers to your question in appropriate threads Edited May 27, 2022 by dishuser Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted May 27, 2022 Share Posted May 27, 2022 2 hours ago, mr man said: Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update Just PM me your MAC Can send you the update. Quote Link to comment Share on other sites More sharing options...
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