CEE Posted April 23, 2022 Posted April 23, 2022 I’ve had the E2 SE box for about a month now, and my remote was working just fine. All of the sudden it won’t work. I’ve changed the batteries, I’ve restarted the box, I followed the instructions and I cannot figure out what’s going on. When I press the buttons on the remote the red light flashes on the remote but nothing happens on the tv. I can’t get passed the first page. Does anyone know what I can do to fix this? Or do I need a new remote? Quote
nbs. Posted April 23, 2022 Posted April 23, 2022 Can you get to remotes and accessories in the menu,? Quote
nbs. Posted April 23, 2022 Posted April 23, 2022 Also look at the end of your remote through the phone camera Does it light up? Quote
CEE Posted April 23, 2022 Author Posted April 23, 2022 1 hour ago, nbs. said: Also look at the end of your remote through the phone camera Does it light up? Yes you can see the red light inside Quote
nbs. Posted April 23, 2022 Posted April 23, 2022 You can't even do a hard reset without a working remote Email buzz and see what they want to do Quote
Ryu Posted April 23, 2022 Posted April 23, 2022 (edited) do you have any usb or bluetooth dongle, sd card or anything external connected to the box? if yes remove them, disconnect and reconnect power and wait for box to come up then check to see if it works. Edited April 23, 2022 by Ryu Quote
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