Buzz5 Beta keep crashing while keep changing channels

[G2P]

Hi 

On my XRS4000 

Buzz5 Beta keep crashing while keep changing channels (works fine when you change slowly)

 

[Rinny1]

I would do a factory reset 

[Poison Aid]

Same here, i renewed my service and i did a full factory restore. 
Still having the same damn problem on my XR-4000. 

Was working perfectly fine 3 months back but now it keep either lagging on channels or the BUZZ TV app simply now crashes. 
Freaking i have to restart the damn box like 6-10 times every single day
 

[Emporium]

Have you tried selecting the other video player (if you have primary selected for live TV, switch to backup, or vice versa) and see if it is any better.

 

 

[nbs.]

13 hours ago, Poison Aid said:

Same here, i renewed my service and i did a full factory restore. 
Still having the same damn problem on my XR-4000. 

Was working perfectly fine 3 months back but now it keep either lagging on channels or the BUZZ TV app simply now crashes. 
Freaking i have to restart the damn box like 6-10 times every single day
 

Have you cleared cache?

Closed running applications?

[Poison Aid]

I have the Notification Tab (on-display) so i can close any extra background running apps. 
And Clearing the Cache is not needed when i just did a whole factory reset. It deleted all the content and i did the setup and activated my service (renewed)

No matter how many times i restart the box (even unplug power cord). Channels or VOD keeps freezing , or some times the BUZZ TV app crashes all by itself. 
I have tested Primary and Backup Player Decoders for LiveTV & VOD. The recent update *.775. The backup decoders are not working so i have to switch back to Primary player
Getting super frustrated now. 

Edited October 14, 2022 by Poison Aid