Gilles1945 Posted January 30 Posted January 30 I'm experiencing a problem with my Buzztv 5X ia128. I have reset 3 time all curled I can't do a factory reset even if I'm pressing together the electric plugin and the pushing reset in the back of the box see my picture. Quote
nbs. Posted January 30 Posted January 30 (edited) On 1/18/2026 at 5:47 PM, NsC0001 said: Is it still under warranty? 1 hour ago, Gilles1945 said: I'm experiencing a problem with my Buzztv 5X ia128. I have reset 3 time Edited January 30 by nbs. Quote
Gilles1945 Posted January 30 Author Posted January 30 (edited) No not anymore purchase May 2023 Edited January 30 by Gilles1945 Quote
Ryu Posted January 31 Posted January 31 (edited) have you tried wipe cache partition first before factory reset? Edited January 31 by Ryu 2 Quote
Gilles1945 Posted January 31 Author Posted January 31 Hi Ryu thanks for your reply. No I didn't and will check that tomorrow watching hockey game. 1 Quote
Gilles1945 Posted January 31 Author Posted January 31 Where do we wipe cache partition I can't find it?? Quote
Gilles1945 Posted January 31 Author Posted January 31 Sorry I just found it but no change still with the same problem Quote
nbs. Posted January 31 Posted January 31 Unfortunately I think buzz would have to reflash it if they coild 1 Quote
Ryu Posted January 31 Posted January 31 2 minutes ago, Gilles1945 said: Sorry I just found it but no change still with the same problem I would say contact buzz support team and you may have to send them to take a look. 1 Quote
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