I can't boot

[Chris1]

I did  a factory hard reset and now I can't reboot in the home screen 

[Ryu]

what do you see on the screen? do you have external devices connected to the box? do you have ethernet connected to the box?

[Chris1]

Just a mvme stick and just wifi 

[Ryu]

remove stick then try to boot and if does not help them try to perform reset without nvram

[Chris1]

I just tried it without the stick in still getting this screen 

[Ryu]

click wipe cache partition first then click wipe data/factory reset then reboot system now

[Chris1]

Still the same thing 

[Emporium]

I'm assuming you don't have any MicroSD card installed in the box either (easy to forget it's there since it is nicely hidden) ?

 

 

[Chris1]

No I just did factory reset and reboot now like I done many times before and this is the first time this happened 

[Chris1]

Is there a way to download the last update and firmware to a usb and boot from the usb to get it to boot 

[Ryu]

contact buzz support team 

[Chris1]

I emailed allaboutbuzz but he hasn't get back to me 

[Ryu]

cs@buzztv.com

[Ryu]

Just now, Chris1 said:

I emailed allaboutbuzz but he hasn't get back to me 

its weekend he needs some time off too. he's very responsive in fact entire buzz team if very responsive and supportive.