Woody Posted November 30 Posted November 30 Ok so 2 issues buzz 6 app says device not tegistered on server but it is. If i use buzz 5 app it works. And when i press guide button on remote it tales me to the server page instead of opening epg. Not sure if these were covered just got my box today Quote
nbs. Posted November 30 Posted November 30 If you are using buzz 5 hit menu button to get guide Buttons are mapped for buzz! 6 2 Quote
nbs. Posted November 30 Posted November 30 Send buzz an email with your mac concerning registration Quote
Woody Posted December 2 Author Posted December 2 No not that registration.... its telling me that it cannot connect to server... the buzz 5 app connects just fine but the buzz 6 app wont connect up. Already talked ro provider its not on there end. Has to be software glitch Quote
allaboutbuzz Posted December 2 Posted December 2 On 11/30/2024 at 3:30 PM, Woody said: Ok so 2 issues buzz 6 app says device not tegistered on server but it is. If i use buzz 5 app it works. And when i press guide button on remote it tales me to the server page instead of opening epg. Not sure if these were covered just got my box today Are you using the same MAC server account on both apps? Quote
Emporium Posted December 2 Posted December 2 (edited) MAC sub ? If it is a MAC sub, then odds are that your provider is binding to fields like DEVICEID1 and DEVICEID2. So when you change from one software to the other, it may require a RESET on the server panel. That's not a buzz issue, but rather a Server issue. Solution.. If they support XC, switch to XC type sub. Edited December 2 by Emporium 2 Quote
allaboutbuzz Posted December 2 Posted December 2 20 minutes ago, Emporium said: MAC sub ? If it is a MAC sub, then odds are that your provider is binding to fields like DEVICEID1 and DEVICEID2. So when you change from one software to the other, it may require a RESET on the server panel. That's not a buzz issue, but rather a Server issue. Solution.. If they support XC, switch to XC type sub. Yes this is what I am suspecting as well 1 Quote
Woody Posted December 2 Author Posted December 2 I will call them to ask to reset on panel. It is mac will see if that does tge trick Quote
allaboutbuzz Posted December 2 Posted December 2 2 minutes ago, Woody said: I will call them to ask to reset on panel. It is mac will see if that does tge trick Ok if you're using the same account on both apps That would explain why it works on Buzz 5 and not 6 As its a device id issue, you cant share the same account on 2 apps Only XC login allows that 1 Quote
Woody Posted December 2 Author Posted December 2 Ok contacted provider he is going to reset for me.. wull know in a few hours if it solved it.. Quote
Emporium Posted December 2 Posted December 2 Keep in mind that the server will often marry to the first box/software you connect to it after the reset. Quote
allaboutbuzz Posted December 3 Posted December 3 On 12/2/2024 at 1:33 PM, Woody said: Ok contacted provider he is going to reset for me.. wull know in a few hours if it solved it.. Was this resolved? Quote
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