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Posted

connect to your pc and see what format is shows up as like NTFS or exFAT. try to format between NTFS or exFAT and see which one displays on your box. 

Posted

There is probably not enough power to spin up the mechanical drive from the USB ports.

I have a few similar drives (Seagate and WD passports) and in some cases using a USB-A to USB-C adapter and plugging into the USB-C port instead provided a little more power and it worked.  In other cases, I had to use a cable similar to the one below, to get power from 2 USB ports to get it to spin up.  And in one case (older drive), no matter what I did, it would not spin up properly.

https://www.amazon.ca/dp/B07FGDWM7B

For these devices, since they are stationary, I typically just get larger USB drives that have their own external power supply.  Sure they are not portable, but in this case, I did not care.  And I recently added a small NVMe into the unit, which I recovered from some old laptops.

Don't know what type of cable/connector your drive has, but instead of an adapter cable, you can also just get another cable which has the 2 pigtails.  One for data/power and the other one for just power.  These used to be quite common in drives, a while back when most laptops did not have enough juice available from the USB ports.

https://www.amazon.ca/dp/B01N1J0KU2

 

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Posted
6 minutes ago, George LaBine said:

I use the Samsung T7 series ssd storage which has a hight transfer rate use 500 gb size.  It works good on my Nvidia Shield Tv Pro.  It should work one this device also.

https://www.samsung.com/ca/memory-storage/all-memory-storage/?portable-ssd+1tb

It's an SSD, so it should not require as much current, so it should work.  Have you tried it on a P6 ?  The last firmware also fixed a lot of the exFAT filesystem issues.

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