App problems

[Rhian]

The buzztv app is opening multiple connections to my iptv server (like 7 at a time), and I’m being kicked out of my iptv server because I cannot have more than 2 connections at a time. Everything says I’m updated to latest updates on the box. Anyone know it’s opening multiple instances of itself in the background?

Edited November 6, 2024 by Rhian

[nbs.]

post your buzz model .your firmware and buzz software

[Emporium]

The only time I have seen that is when the internet connection is bad, and the stream keeps dropping, so the box tries to reconnect.  And some servers are incredibly slow at killing idle connections so it looks like multiple connection when in reality most of those connection are disconnected.

I did find however that if you force your stream type to "TS" instead of auto or HLS. it seems to not keep the connection as persistent.

 

 

[Rhian]

  On 11/6/2024 at 1:40 PM, nbs. said:

post your buzz model .your firmware and buzz software

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It’s the xr4000 (classic?) buzz tv 5, version 5.0.940

[nbs.]

Firmware

If you go to check updates from settings it will telk you

[Rhian]

V20240927

[Emporium]

So is it an XR4000 or a Classic ?

It's one of the few boxes I don't have, but I'd be very surprised if the XR4000 has a 2024 firmware (not saying impossible, but very unlikely).

 

Edited November 7, 2024 by Emporium

[Rhian]

It says xr4000 and I see it being called classic in the settings

[dishuser]

  On 11/7/2024 at 1:24 PM, Rhian said:

It says xr4000 and I see it being called classic in the settings

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where does it show xr4000?

[dishuser]

  On 11/7/2024 at 1:13 PM, Emporium said:

So is it an XR4000 or a Classic ?

It's one of the few boxes I don't have, but I'd be very surprised if the XR4000 has a 2024 firmware (not saying impossible, but very unlikely).

 

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it doesn't

[Rhian]

  On 11/7/2024 at 1:38 PM, dishuser said:

where does it show xr4000?

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If i go to apps in settings, and click on buzztv 5, it’s mentioning buzztvxr4000. Maybe that doesnt mean anything. 

[dishuser]

  On 11/7/2024 at 1:50 PM, Rhian said:

If i go to apps in settings, and click on buzztv 5, it’s mentioning buzztvxr4000. Maybe that doesnt mean anything. 

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that has nothing to do with model

[allaboutbuzz]

  On 11/6/2024 at 12:42 PM, Rhian said:

The buzztv app is opening multiple connections to my iptv server (like 7 at a time), and I’m being kicked out of my iptv server because I cannot have more than 2 connections at a time. Everything says I’m updated to latest updates on the box. Anyone know it’s opening multiple instances of itself in the background?

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Have you tried changing the password for your account?
I know in the past some users have had their accounts hacked and shared online, so that could be what is causing 7 connections at a time

As our app would not cause this otherwise.

[Rhian]

I have, new user name and password. 

[dishuser]

  On 11/7/2024 at 7:15 PM, allaboutbuzz said:

Have you tried changing the password for your account?
I know in the past some users have had their accounts hacked and shared online, so that could be what is causing 7 connections at a time

As our app would not cause this otherwise.

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if you go to a channel that won't load it will try again

by the time it connects or you give up it will use a new connection on each attempt

[Rhian]

  On 11/7/2024 at 7:47 PM, dishuser said:

if you go to a channel that won't load it will try again

by the time it connects or you give up it will use a new connection on each attempt

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It only started doing this 2 days ago. It's been working perfectly for at least a year.

[allaboutbuzz]

  On 11/7/2024 at 9:05 PM, Rhian said:

It only started doing this 2 days ago. It's been working perfectly for at least a year.

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Then our app wouldn't cause this

[Rhian]

I tried doing a factory reset, with a toothpick and everything, and it just reboots and I never see the reset page

[Rhian]

Is there any way to remove the app?

[allaboutbuzz]

 

  On 11/7/2024 at 9:08 PM, Rhian said:

Is there any way to remove the app?

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No, its a system app that is built into the box

That's if you're referring to the Buzz app

[Rhian]

  On 11/7/2024 at 9:32 PM, allaboutbuzz said:

 

No, its a system app that is built into the box

That's if you're referring to the Buzz app

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Any idea why I can’t it get it to factory reset?

[allaboutbuzz]

  On 11/7/2024 at 9:35 PM, Rhian said:

Any idea why I can’t it get it to factory reset?

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If its a classic, try holding down the power button instead of the reset button inside the AV hole

[Rhian]

  On 11/7/2024 at 9:44 PM, allaboutbuzz said:

If its a classic, try holding down the power button instead of the reset button inside the AV hole

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I’ve tried both ways, it just reboots itself. Yeah it’s a classic

 

Edited November 7, 2024 by Rhian

[dishuser]

  On 11/7/2024 at 9:52 PM, Rhian said:

I’ve tried both ways, it just reboots itself. Yeah it’s a classic

 

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unplug the power

push and hold button in and plug back in

release button when recovery screen comes up

[Rhian]

The recovery screen never comes up, I’ve tried this over and over again.