Problem after update

[Jazzi]

My Classic box is acting up after the new update. The box is buffering a lot now. 
 I have factory reset it but the new update is still there. 
 

What can be done?

[Emporium]

When you say factory reset, did you do a HARD (using PIN method) or SOFT (just through the menus) reset ?

If you did a soft reset, do a HARD RESET.

Same as this procedure:

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

On Classic you can use the button that is on the side of the box instead of sticking pin in the A/V hole.

Also, if you have Timeshift enabled or any of the other options (like RealTime streaming, etc..) turn them off.

 

Edited September 26, 2024 by Emporium

[Jazzi]

Thanks, I will try this. 

[dishuser]

backup the buzztv app first

[allaboutbuzz]

16 hours ago, Jazzi said:

My Classic box is acting up after the new update. The box is buffering a lot now. 
 I have factory reset it but the new update is still there. 
 

What can be done?

Factory Resetting a box that already took an update

Will always re install the current version you're running. There is no way to revert back to the previous version 

 

Try running Analiti app tests and make sure your -db rating is good for signal + your speeds.

[Dave J]

21 hours ago, Emporium said:

When you say factory reset, did you do a HARD (using PIN method) or SOFT (just through the menus) reset ?

If you did a soft reset, do a HARD RESET.

Same as this procedure:

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

On Classic you can use the button that is on the side of the box instead of sticking pin in the A/V hole.

Also, if you have Timeshift enabled or any of the other options (like RealTime streaming, etc..) turn them off.

 

Good afternoon Emporium. Regarding your comment for the Classic, do you mean that holding the side button and plugging in the power will bring you to the Android screen we would see with the pin reset method?

[nbs.]

That's correct

[Dave J]

I didn't know about that, thanks for sharing it!

[allaboutbuzz]

16 hours ago, Dave J said:

Good afternoon Emporium. Regarding your comment for the Classic, do you mean that holding the side button and plugging in the power will bring you to the Android screen we would see with the pin reset method?

E5 Model works the same way also.

[Woody]

Is this update for 4500 and 4900 as well

 

 

[dishuser]

25 minutes ago, Woody said:

Is this update for 4500 and 4900 as well

 

 

no

[Woody]

Kk that brings it up to 939 correct

[dishuser]

2 hours ago, Woody said:

Kk that brings it up to 939 correct

I think it's 937 for public

[dishuser]

just checked my 4900 and it's 937

[allaboutbuzz]

4 hours ago, dishuser said:

I think it's 937 for public

That's correct