stuck on preparing system update

[TKlondon]

HI

 

I have restarted and pwer cycled, but cant install the update after i click download and install.

it just sits there with the status bar scrolling.

is it just busy, or do i need to do something ?

TK

[Emporium]

It does take some time to prep.  When I took last update yesterday, it took a good 10 minutes to "prep".. Then it took quite a while downloading all the different parts.

10 minutes can feel like a really long time if you just sit there and look at it   Just wait.

If you give it plenty of time and it persists, then maybe try a hard reset.

 

Edited September 20 by Emporium

[TKlondon]

after 20 min it started downloading 

Typical !!

Oh well next ill wait longer

[Ryu]

1 hour ago, TKlondon said:

after 20 min it started downloading 

Typical !!

Oh well next ill wait longer

that also depends on your speed. not saying you have slow speed lol

[dishuser]

37 minutes ago, Ryu said:

that also depends on your speed. not saying you have slow speed lol

firmware updates are large

[Emporium]

1 hour ago, Ryu said:

that also depends on your speed. not saying you have slow speed lol

In some cases the longest part is not even the download itself.  It is the "Preparing system update" stage which is before the download starts.  This is a google thing.  Even many older pixel phones did the same.  Sometimes on Pixel phones to get them to "move on" you had to turn on airplane mode, let it fail, then disable airplane mode and try the update again.  Don't know what causes it, and not sure if it is the A/B update method, but you just need to be patient and eventually it works.

 

 

[Ryu]

15 minutes ago, Emporium said:

In some cases the longest part is not even the download itself.  It is the "Preparing system update" stage which is before the download starts.  This is a google thing.  Even many older pixel phones did the same.  Sometimes on Pixel phones to get them to "move on" you had to turn on airplane mode, let it fail, then disable airplane mode and try the update again.  Don't know what causes it, and not sure if it is the A/B update method, but you just need to be patient and eventually it works.

 

 

exactly, patient is the key. I maybe wrong but I think it goes through file/software integrity check which takes longer especially you have huge firmware & software together.