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**NEW** Buzz 5 App Update - Version 937 - Sept 11th, 2024


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Posted

V5.0.937 has a Bug

After upgrading on several U5 units the Search Function under VOD "Search by Actor" no longer works. Box reboots every time you enter data in the Search field after selecting Search by Actor. Then trying to get back into Live TV unit goes to Loading Channel List again and stalls sometimes.This is a new issue and affects all U5 units.

The prior App software worked fine on the same search.

 

 

 

 

Posted
On 9/16/2024 at 11:41 AM, tvlarry said:

V5.0.937 has a Bug

After upgrading on several U5 units the Search Function under VOD "Search by Actor" no longer works. Box reboots every time you enter data in the Search field after selecting Search by Actor. Then trying to get back into Live TV unit goes to Loading Channel List again and stalls sometimes.This is a new issue and affects all U5 units.

The prior App software worked fine on the same search.

 

 

 

 

Thanks for reporting this

This is an App issue with V5.0.937, not specifically U5s

We will fix this in our next update soon

 

 

  • Like 4
  • Thanks 1
Posted
3 minutes ago, Matthew Mullenix said:

My x5 64ai is still disconnecting from wifi.  Even factory reset and updated.

Quite possible a compatibility issue with the wireless router/access point.  Not the first time I have seen that.

BUT, the first thing to try is to try to disable the Band Steering option on a router/access point.  This option typically combines both the 2.4 and 5Ghz bands to a single SSID.  This does cause issues on many devices.   Disabling band steering, you essentially split the 2.4 and 5Ghz bands to have thier own separate SSID, and that way you can connect to a specific band only.  5Ghz give you a faster speed, but shorter distance coverage.  2.4Ghz is typically slower, but can be better for longer distances.  Many routers call it band steering, but some routers may call it something different.  Often it is where you define the SSID names, there is an option and when enabled/disabled it provides option to provide separate SSIDs for the 2 bands.

Leaving the router to decide which band to connect devices to, does not play well with some devices.

 

 

 

 

Posted
5 hours ago, Matthew Mullenix said:

My x5 64ai is still disconnecting from wifi.  Even factory reset and updated.

This thread is for Buzz 5 app

Please post this in the X5 section, as the app update would not affect Wifi

  • Like 3
  • 3 weeks later...
Posted

My buzz TV didn't update last night and ever since certain keys on the remote are no longer working. These are ones such as Channel up and channel down or hitting the digits. Other Keys work perfect. I have reset the box and remove batteries from the remote without change. Any suggestions?

Posted
1 hour ago, Curtisby said:

My buzz TV didn't update last night and ever since certain keys on the remote are no longer working. These are ones such as Channel up and channel down or hitting the digits. Other Keys work perfect. I have reset the box and remove batteries from the remote without change. Any suggestions?

Another update was sent just now to fix this on B5

 

  • Like 2
Posted
1 hour ago, Curtisby said:

My buzz TV didn't update last night and ever since certain keys on the remote are no longer working. These are ones such as Channel up and channel down or hitting the digits. Other Keys work perfect. I have reset the box and remove batteries from the remote without change. Any suggestions?

Please post in the correct section next time

  • 1 month later...
Posted
1 hour ago, Raees said:

Is buzztv 5 available on xpl3000 model by any chance?

Even if it was, the device would crawl after that.  It is an older device, limited to BuzzTV 2, but still useable.

Hey, maybe time to buy a new buzz box.  Buzz has a nice sale going on for Black Friday.. 15% off boxes, and effectively 25% if you buy 2 boxes, so get a friend and get 2 🙂  My buddy just ordered 2 Classics, and came to just over CDN$140 tax and shipping included.  That is an awesome price for those boxes.

 

  • Like 1
  • 2 months later...
Posted
27 minutes ago, Jim3531 said:

Hi I downloaded the new program but it keeps telling me incorrect username and password how do I fix this I don’t even know what to do 

You'll have to provide a lot more info than  that to get help

Model software firmware mac xc etc

  • Like 2
Posted
26 minutes ago, Jim3531 said:

Hi I downloaded the new program but it keeps telling me incorrect username and password how do I fix this I don’t even know what to do 

what model do you have?

what are the firmware and software versions?

which are you using mac,xc api or m3u for server setup?

  • Like 2
Posted

Hi, sorry I been so consumed with this I forgot to leave important info out.   I have the buzz tv HD xrs 4000.  I purchased it a little under a year ago.  I have not watched it for a few months.  So I had to update to the current settings.  Beta 5 settings.  I was confused as to why I had to as I was told it came out in 2022-23 time frame.  Anyways I updated everything.  
still has the original server1 with the link and a expiration date.  I was told all I had to do was update it and boom should work again.   So when I goto VOD it tells me can not load portal the portal is not found.  Or if I click tv it says invalid webpage and or passcode.  I was tolD all I had to to was update the system and should work.   The fellow I purchased it from is no longer around so I can’t ask him.  

Posted
6 minutes ago, Jim3531 said:

Hi, sorry I been so consumed with this I forgot to leave important info out.   I have the buzz tv HD xrs 4000.  I purchased it a little under a year ago.  I have not watched it for a few months.  So I had to update to the current settings.  Beta 5 settings.  I was confused as to why I had to as I was told it came out in 2022-23 time frame.  Anyways I updated everything.  
still has the original server1 with the link and a expiration date.  I was told all I had to do was update it and boom should work again.   So when I goto VOD it tells me can not load portal the portal is not found.  Or if I click tv it says invalid webpage and or passcode.  I was tolD all I had to to was update the system and should work.   The fellow I purchased it from is no longer around so I can’t ask him.  

one more time

mac,xc api or m3u account?

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