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Posted

Was working fine. Next day, no audio or video. Connects to portal, loads epg, then nothing. Keep getting media formats not supported. I've switched between both primary and backup players, same results. Pulled power, ethernet cable, HDMI cable, then restart, same results. Even rebooted my router. VOD, same thing. 

Any ideas what's going on ?

Thanks

Posted

MAC server or XC ?

If it is MAC based server, then I recommend asking your reseller to do a MAC reset on your account.

Do other apps like Youtube work ?

From the Updates screen, what is your Firmware and Software versions ?

 

 

 

  • Like 1
Posted

XC.

Youtube works fine.

Did a factory reset last nite, still same problems.

Firmware V20240202

IPTV Version 5.0.935

 

thanks

Posted

also, I have a friend running Rocket but with a Formuler box. They are not having any problems.

 

thanks

Posted
32 minutes ago, kdk said:

also, I have a friend running ****** but with a Formuler box. They are not having any problems.

 

thanks

read the rules

just because someone else has it working means squat

did you try your account on a 3rd party app?

  • Like 2
Posted

sorry didn't know I was breaking any rules, new to this

and I don't know what you mean by a 3rd party app, would you enlighten me ?

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