Samsung 8K OLED 75 in Posted June 17 Share Posted June 17 Hello, I hope that I put this topic in the right place. I have a BuzzTV X5 Special Edition device, and have tried everything that I am aware of to get my channels to load from my playlist. It has worked intermittently, however whenever I restart my device I cannot get the channels to load again. The screen briefly says "loading channels", then I receive an error message, Which I have attached pictures of below. My provider told me to uae, XC API, which I have done, and I've also tried the M3U method with the same sporadic results. I really like the device, but I purchased it primarily for its Live TV app, which so far I have hardly been able to use. If anyone has any suggestions, I would greatly appreciate any and all, before I give up and put it back in the box and on the shelf. Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 17 Share Posted June 17 (edited) I use xc api and get 7 days of epg from my service Edited June 17 by dishuser Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 17 Author Share Posted June 17 7 minutes ago, dishuser said: I use xc api and get 7 days of epg from my service If I could even get 7 days, that would be a vast improvement, As of now, I can't get anything for more than a few hours. Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 17 Share Posted June 17 20 minutes ago, Samsung 8K OLED 75 in said: If I could even get 7 days, that would be a vast improvement, As of now, I can't get anything for more than a few hours. what do you have epg source set to? Quote Link to comment Share on other sites More sharing options...
Emporium Posted June 17 Share Posted June 17 I get full 7 days+ on my service also and pretty instantaneous. Do you have any special characters in your username/password ? Something like "!/\&*()$#@" etc.. ? IF you do, many servers can have issues with that. Have you tried with another service to see if the problem is the service or the box ? I'm suspecting the service honestly. Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 17 Author Share Posted June 17 49 minutes ago, dishuser said: what do you have epg source set to? Maybe that's the step I'm missing. Excuse my ignorance but what do I look for as far "setting EPG"? Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 17 Author Share Posted June 17 51 minutes ago, dishuser said: what do you have epg source set to? Maybe that's the step I'm missing. Excuse my ignorance but what do I look for as far "setting EPG"? However, as of now, I'm connected again. Here is a snapshot of XC API login scree. Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 17 Share Posted June 17 menu/settings/configuration/epg source Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 17 Author Share Posted June 17 1 hour ago, Emporium said: I get full 7 days+ on my service also and pretty instantaneous. Do you have any special characters in your username/password ? Something like "!/\&*()$#@" etc.. ? IF you do, many servers can have issues with that. Have you tried with another service to see if the problem is the service or the box ? I'm suspecting the service honestly. I use a service called PrimosTV. My XC API login is tv.365, my username and password are fairly generic with no special characters. Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 17 Share Posted June 17 since even your pics aren't allowed please read https://stbtalk.com/forum/25-news-and-announcements/ 2 Quote Link to comment Share on other sites More sharing options...
Emporium Posted June 17 Share Posted June 17 41 minutes ago, Samsung 8K OLED 75 in said: I use a service called XXXXXX. My XC API login is xxxxxxxxx, my username and password are fairly generic with no special characters. If the problem persist, then it is probably your providers panel that is overloaded during certain times of the day and probably timing out out during login. Maybe it's time to try another service and compare the stability. Services are quite cheap and no obligations. Either way, like I tell people, you should always have a second service as a backup, because there is no such thing as a PERFECT server. Even the best of them will occasionally have their off day. 4 Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 18 Share Posted June 18 after .me try to add /c save and try now Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 18 Share Posted June 18 1 hour ago, Ryu said: after .me try to add /c save and try now that's normally added if using mac 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 18 Share Posted June 18 3 minutes ago, dishuser said: that's normally added if using mac this server won't reach without /c so it guess its mandatory for this server regardless Mac or XC api. Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 18 Author Share Posted June 18 1 hour ago, Emporium said: If the problem persist, then it is probably your providers panel that is overloaded during certain times of the day and probably timing out out during login. Maybe it's time to try another service and compare the stability. Services are quite cheap and no obligations. Either way, like I tell people, you should always have a second service as a backup, because there is no such thing as a PERFECT server. Even the best of them will occasionally have their off day. Yes, I have another service that is not as reliable, but it sounds like trying them for compatability is not a bad idea at all. Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 18 Share Posted June 18 sideload their apk and see if you get better results Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 18 Author Share Posted June 18 4 hours ago, dishuser said: sideload their apk and see if you get better results I'll definitely try that Thanks for the suggestion. Quote Link to comment Share on other sites More sharing options...
Samsung 8K OLED 75 in Posted June 18 Author Share Posted June 18 19 hours ago, Emporium said: If the problem persist, then it is probably your providers panel that is overloaded during certain times of the day and probably timing out out during login. Maybe it's time to try another service and compare the stability. Services are quite cheap and no obligations. Either way, like I tell people, you should always have a second service as a backup, because there is no such thing as a PERFECT server. Even the best of them will occasionally have their off day. I have another service that I will try. Good suggestion Quote Link to comment Share on other sites More sharing options...
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