Location

[TonyC]

Hi All,

I turned my box on this morning and the location didn't appear in the top right hand corner, how would I get it back?

Many Thanks

[Dave J]

This started yesterday afternoon. Weather not available message instead of weather and location. If you switch to one of the other launchers (BuzzTV Mediaplayer 2, Classic) there is no weather or location, and a message "too many requests" will pop up. Same on both of my boxes.

[Dave J]

Neglected to mention mine are the Classic boxes, latest FW and App. 

[dishuser]

1 hour ago, Dave J said:

Neglected to mention mine are the Classic boxes, latest FW and App. 

why are you posting in this section?

[Dave J]

It should actually have been posted under BuzzTV 5, it's not a box specific problem. Seems it's an API issue.

[Dave J]

Just checked, and the API timers have reset. Weather is back, case closed.

[dishuser]

14 minutes ago, Dave J said:

It should actually have been posted under BuzzTV 5, it's not a box specific problem. Seems it's an API issue.

actually it shouldn't

it has nothing to do with buzztv 5

[nbs.]

8 hours ago, TonyC said:

Hi All,

I turned my box on this morning and the location didn't appear in the top right hand corner, how would I get it back?

Many Thanks

Mine was missing yesterday but it's working now

Might have been an issue with the weather app

[TonyC]

Thanks, it was just the location i was concerned with, as the location changes when the vpn boots up.

[dishuser]

18 minutes ago, TonyC said:

Thanks, it was just the location i was concerned with, as the location changes when the vpn boots up.

it doesn't have to change location when using a vpn

lock it to first location

[Woody]

Mine stilll says weather not available 

[dishuser]

reboot

[Dave J]

Tried that a few times. Doesn't fix it.

[dishuser]

14 minutes ago, Dave J said:

Tried that a few times. Doesn't fix it.

like nbs. posted it wasn't working yesterday but today it's working on my 4900

Edited April 15 by dishuser

[Emporium]

Mine only came back late this evening on both of my 4900 boxes.  This morning and even late afternoon, it was not, even after it was mentioned above that it was working again.  I tried multiple reboots and even unplugged the boxes and no difference.  I left it at that, since I really don't care too much about it.

But I just checked about 2 hours ago it was back on both boxes.

 

[Dave J]

This went down again on Friday and has not resolved itself as of this morning.

 

Edited April 22 by Dave J
Correction

[nbs.]

It's not a buzz issue

[Dave J]

Can you please explain what's causing it? 

[nbs.]

It would be an issue with the app buzz uses

[dishuser]

do you use suspend or shutdown?

[Dave J]

Primarily suspend, but I usually do a restart on both boxes once a week to clear the caches.

[dishuser]

8 minutes ago, Dave J said:

Primarily suspend, but I usually do a restart on both boxes once a week to clear the caches.

next time weather doesn't show long press power button and select restart

I had weather all weekend

[Emporium]

Mine was fine till this morning.  However this morning was blank.  But after "noon" it came back.

Probably issue with the service provider API.  No biggie for me, I rarely even pay attention to it.

 

 

 

[Dave J]

I've found from suspend if the widget doesn't receive an API request update the weather will display the last info it received. If I shut down or restart the box the caches will clear and you will get the "weather not available" message. If you change to one of the other Home Screens a message will pop up "too many request", so it's appears there are too many API calls and it's getting locked out from the suppliers servers until it resets. I've left this with allaboutbuzz and CS to sort out. Thanks for your help and feedback. 

[dishuser]

it's strange there was a thread about this on the facebook group but it got deleted