Keek12 Posted April 4 Share Posted April 4 When I do a hard reboot, this is what happens it does a split screen and goes to the logo then stuck Quote Link to comment Share on other sites More sharing options...
nbs. Posted April 4 Share Posted April 4 Hook up a kb with mouse and scroll down to reset 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted April 4 Share Posted April 4 This has nothing to do with BuzzTV 5 app. This is box specific. You should post under the thread for the specific box you have. And provide some details on what specific hardware you have. I have had some bad experience with LG monitors/TVs not liking the sync sometimes (on 1 TV and on an LG computer monitor). Same device on a samsung or even a dell monitor, worked perfectly fine. Just saying. 2 Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 It does the same thing on a Samsung TV and I can do a factory reset but that’s how it turns out stuck on the logo Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 do a hard reset 1 Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 I did a hard reset about 10 times over the last 5 days once I got into the start up then froze, unplugged back to the logo. Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 what option did you select in android recovery screen? Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 Wipe data factory reset 2 Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 do you know what firmware version you have? Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 I am pretty sure it’s the latest one because it was set for automatic update. can’t get into to check? Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 how long have you had the x5? Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 About 1 year Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 it's possible you may have one that will not update ota and it needs to be updated manually do you have a micro sd card? Quote Link to comment Share on other sites More sharing options...
Keek12 Posted April 4 Author Share Posted April 4 Yes, Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 4 Share Posted April 4 give this a shot how to video https://mega.nz/file/DwhmlYaa#MVlgPbFbYfWJgStn2JeH-VCDxba7foYmJxgEqwrzDxw files needed https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ 1 Quote Link to comment Share on other sites More sharing options...
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