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U5 - Someone could please explain me why I have these screens ?


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Posted
58 minutes ago, Emporium said:

Because we remotely sent you a virus.   

Good luck in getting any support with your attitude in other threads.

👍

Posted
6 hours ago, Emporium said:

Because we remotely sent you a virus.   

Good luck in getting any support with your attitude in other threads.

Lol that's not true. 

Anyhow, that issue looks like a bad connection via HDMI. 

 

 

  • Like 1
Posted
9 hours ago, ismael said:

Someone could please explain me why I have these  screens ?

Thank you very much

20240301_095051.jpg

20240301_132347.jpg

You already submitted a return request for your order via buzztvglobal.com

So I'm a bit confused by this support request? 

Posted
30 minutes ago, allaboutbuzz said:

You already submitted a return request for your order via buzztvglobal.com

So I'm a bit confused by this support request? 

yes I made return request

This support request was only for information (to try to learn something)

Between also issue when I made factory reset of the box

20240302_231051.jpg

Posted

so yes definitely I would like to return the box, I have all the packages and everything will be repackaged as original with great care

Posted
1 minute ago, ismael said:

so yes definitely I would like to return the box, I have all the packages and everything will be repackaged as original with great care

Ok sounds good. You will be paying to ship it back to Canada though

As we do not give return labels for refunds. 

Posted
6 minutes ago, allaboutbuzz said:

Ok sounds good. You will be paying to ship it back to Canada though

As we do not give return labels for refunds. 

Yes, it's normal, I will pay for it. I have no problem with this

When you can, please send me an email with the instructions for the shipping

Thank you

Posted
1 minute ago, ismael said:

Yes, it's normal, I will pay for it. I have no problem with this

When you can, please send me an email with the instructions for the shipping

Thank you

We will by Monday

Posted
On 3/2/2024 at 11:35 PM, allaboutbuzz said:

We will by Monday

Do you think it's possible to send me the informations soon. Because post office will close soon here and I would like to send it back today, if it's possible for you. Thank you in advance.

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