Nine Wire Posted February 9 Share Posted February 9 I'm enjoying the update but have found a couple of issues I'm not seeing others posting about in the 4500 forum or in this forum. I'm sure asked and answered but I can't find it. I have issues with the info bar timeout setting. No matter what time I set to hide the info bar (I like 1 Second) it only works for a couple of times and then goes back to a full 10 seconds timeout. I have recording issues. When I set to record a program through the EPG it works fine. When I do an instant record and go to play back later the thumbnail is blank and I get "Format not supported". Any thoughts about my issues ? Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Emporium Posted February 9 Share Posted February 9 Before going any further, you should post your firmware version V202xxxxxxxx (easily found on update screen) and Software version 5.0.xxx (easily found same place, or at bottom of the menu). 2 Quote Link to comment Share on other sites More sharing options...
Nine Wire Posted February 9 Author Share Posted February 9 Thanks... Firmware Version 2.220919 IPTV Version 5.0.906 Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 9 Share Posted February 9 You could try clearing cache in the buzz 5 app Quote Link to comment Share on other sites More sharing options...
Sparky Posted February 9 Share Posted February 9 Tried thats the problem will not clear using the app. Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 9 Share Posted February 9 55 minutes ago, Sparky said: Tried thats the problem will not clear using the app. This isn't your thread 1 1 Quote Link to comment Share on other sites More sharing options...
Nine Wire Posted February 10 Author Share Posted February 10 22 hours ago, nbs. said: You could try clearing cache in the buzz 5 app Thanks. I tried and succeed at clearing the Cache file but still no go. Any other thoughts ? I can't imagine I'm alone with these issues. All worked well before the update to Buzz 5. Thanks for any other ideas. Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 10 Share Posted February 10 I have seen no other reports of this issue Save your settings to USB and try a clear data If no go do a reset 3 Quote Link to comment Share on other sites More sharing options...
Nine Wire Posted February 11 Author Share Posted February 11 For whatever reason I find when I'm on the Backup player the problems are resolved. That works for now. Thanks for the help. 2 Quote Link to comment Share on other sites More sharing options...
Emporium Posted February 11 Share Posted February 11 54 minutes ago, Nine Wire said: For whatever reason I find when I'm on the Backup player the problems are resolved. That works for now. Thanks for the help. That is probably due to the encoding by your service provider. Probably some very non-standard type of encoding. Keep in mind however that there some features that are ONLY available on the Primary player. But if the backup one works for you, then great. Next time, you should also mention what type of sub you have (MAC or XC [user/pass] or M3U). And if it is XC, you should specify the stream type (it is in the config screen under settings - HLS, Auto, etc..). Very often it is just the stream type that needs to be changed. Just some food for thought. 1 Quote Link to comment Share on other sites More sharing options...
Nine Wire Posted February 15 Author Share Posted February 15 Just another observation.... I was on the "Magenta" theme setting. When I switched to "Default" theme settings all my issues have been resolved. Go figure. Thanks again for the input. 1 Quote Link to comment Share on other sites More sharing options...
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