AllBlaxx Posted December 2, 2023 Share Posted December 2, 2023 I have a couple B5 units that won't install the latest update. Receive the notification that an update is available, select Download & Install, get 'Preparing system update' and there it stays. I've tried factory resetting a couple of times but to no avail. I don't mind not being on the latest version but there is a constant popup stating that there is an update available and asking if I'd like to install it. Any suggestions? Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 2, 2023 Share Posted December 2, 2023 how much storage is left? Quote Link to comment Share on other sites More sharing options...
Emporium Posted December 2, 2023 Share Posted December 2, 2023 Can you post the current Firmware and BuzzTV version you have on those boxes ? When you say factory reset, is that via the settings menu, or via the "pin" method ? Quote Link to comment Share on other sites More sharing options...
AllBlaxx Posted December 3, 2023 Author Share Posted December 3, 2023 Current firmware: 20230328 BuzzTV version: 5.0.799 When I say factory reset, it was via the settings menu. @dishuser I will get back to you with the exact free space but there were no installed apps besides what comes on the STB, no recordings, no favorites as I had just reset it. Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 3, 2023 Share Posted December 3, 2023 1 hour ago, AllBlaxx said: Current firmware: 20230328 BuzzTV version: 5.0.799 When I say factory reset, it was via the settings menu. @dishuser I will get back to you with the exact free space but there were no installed apps besides what comes on the STB, no recordings, no favorites as I had just reset it. go here https://buzztvglobal.com/en-ca/pages/technical-support Quote Link to comment Share on other sites More sharing options...
AllBlaxx Posted December 8, 2023 Author Share Posted December 8, 2023 Thank you @dishuser 1 Quote Link to comment Share on other sites More sharing options...
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