EPG not loading properly

[Fossil]

I have an XRS 4000 and for the last few days my guide s not loading properly. About 90% of the chanels either display "No EPG Available" or "Loading" The very few that do display the information are doing so properly.

I have left a message on my providers website but have not received any replies. 

Has anyone else seen this or have any ideas what could be causing this?

 

Thanks

[Ryu]

clear cache and try again

[Fossil]

Can you please point me to the cache settings?

 

[dishuser]

19 minutes ago, Fossil said:

Can you please point me to the cache settings?

 

settings/apps/buzztv 4

[Ryu]

From home screen click settings,

Than apps,

Then click buzz tv4

Then clear cache

 

Hope this will work

[Fossil]

7 minutes ago, dishuser said:

settings/apps/buzztv 4

Quote

Excellent. Works now!!

 

[Fossil]

Thanks to dishuser and Ryu. I appreciate it.

[Ryu]

no worries  enjoy

[Fossil]

Well, that was a short fix. It loaded a few more channels then went back to the No EPG Available. Do you have any more ammo in your pocket?

[Ryu]

have you reboot your box? try to kill apps running in the background.

then clear cache again and leave your box sit on 1 channel for while. come back in few minutes and check to see if it loads up.

[Fossil]

Tried all of that and nothing changed. There is only about 1.39 in the cache. Funny that some channels show the data and some don't.

[Ryu]

if channel has no data from server coming in then it won't display.

have you tried to reboot your network? sometime network create problems too. give a shot.

[Fossil]

I hear what you are saying but there has to be data sent for me to receive EPG data on a few chanels only. And I don't see anyone else having this problem. All of the programming is being received, but only a bit of the the EPG data?

 

Seems weird.

[Ryu]

it must be server then. I dont have that server but hopefully someone will confirm that but looks like its server end to me as you did all the steps. I would say wait day or two and see if that changes.

 

[Fossil]

All is well this morning.

[Fossil]

Who can tell what that was all about. Thanks much.

[Ryu]

glad all is good.

[nbs.]

3 hours ago, Fossil said:

Who can tell what that was all about. Thanks much.

Server