SteveD Posted July 24, 2021 Share Posted July 24, 2021 How do you talk about things your not supposed to talk about? Like is this fight club? I know the first rule but I have no idea how to ask! Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 24, 2021 Share Posted July 24, 2021 you can't ask for recommendations to a service if that's what you mean Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 24, 2021 Author Share Posted July 24, 2021 I'm not asking about a service but a problem to a service lol Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 24, 2021 Share Posted July 24, 2021 a connection problem? Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 24, 2021 Author Share Posted July 24, 2021 1 minute ago, dishuser said: a connection problem? Yes Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 24, 2021 Share Posted July 24, 2021 instead of playing 20 questions tell us what the problem is 1 Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 24, 2021 Author Share Posted July 24, 2021 (edited) 404 error when connecting after switching categories on my guide then not being able to continue watching without having to wait to reconnect Edited July 24, 2021 by SteveD Missing words 1 Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 24, 2021 Author Share Posted July 24, 2021 12 minutes ago, dishuser said: instead of playing 20 questions tell us what the problem is So to be more literal after I switch categories on my guide for the said server. I get no available stream. When reconnecting I get the http 404 error I have to wait several minutes then I pick up where I left of but then the issue repeats as I go through the same process of switching categories on guide. Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 24, 2021 Share Posted July 24, 2021 ethernet or wifi? Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 24, 2021 Author Share Posted July 24, 2021 (edited) 3 minutes ago, dishuser said: ethernet or wifi? Either makes no difference. VPN or no VPN tried several things using the xc api login to connect. Used the exact same setup and credentials on a xr4000 never had an issue Edited July 24, 2021 by SteveD Missing words Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 24, 2021 Share Posted July 24, 2021 if wifi unplug ethernet if ethernet turn wifi off Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 25, 2021 Author Share Posted July 25, 2021 30 minutes ago, dishuser said: if wifi unplug ethernet if ethernet turn wifi off No difference been through lots of troubleshooting. Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 25, 2021 Share Posted July 25, 2021 did you ask service for a different url? Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 25, 2021 Author Share Posted July 25, 2021 Tried a couple different url's now. Server works great just like said when I switch between usa/canada/UK in categories among others only time I'll get the server not available try again later. Once I exit server try to reconnect I get the following error cannot load portal http 404 not found. I'm not sure what's going on but I've tried a few things. As I said never had this problem on the xr4000 kind of stuck. If I hang tight for a few minutes I'll re-establish connection wherever I left off. Quote Link to comment Share on other sites More sharing options...
nbs. Posted July 25, 2021 Share Posted July 25, 2021 might want to try a reset and see if that helps Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 25, 2021 Author Share Posted July 25, 2021 Just now, nbs. said: might want to try a reset and see if that helps It may come to that. Quote Link to comment Share on other sites More sharing options...
nbs. Posted July 25, 2021 Share Posted July 25, 2021 if that doesnt help pm allaboutbuzz with your info 1 Quote Link to comment Share on other sites More sharing options...
Maestro701 Posted July 25, 2021 Share Posted July 25, 2021 The issue is with the URL, remove the/c or add it Quote Link to comment Share on other sites More sharing options...
SteveD Posted July 25, 2021 Author Share Posted July 25, 2021 3 minutes ago, Maestro701 said: The issue is with the URL, remove the/c or add it With or without don't seem to make a difference none of the different portals were affected on the xr4000 only the xrs4900 for some reason. Quote Link to comment Share on other sites More sharing options...
SteveD Posted September 23, 2021 Author Share Posted September 23, 2021 Any update or changed info that may have resolved the issue to anyone's understanding? Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 23, 2021 Share Posted September 23, 2021 did you pm allaboutbuzz? Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 23, 2021 Share Posted September 23, 2021 I have seen this when theres someone else trying to log in with your info. so if two people are logged in it will give you problem when you tried to change channel or change category...etc. it starts to work as soon other user leaves when they see same problem on their end. I would say talk to your provider an ask them switch you to username /password (XC API ) option if using Mac option or change your credentials if you are already using XC API option. Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 23, 2021 Share Posted September 23, 2021 or have them lock you with your ISP/IP/country....etc Quote Link to comment Share on other sites More sharing options...
SteveD Posted September 24, 2021 Author Share Posted September 24, 2021 On 9/22/2021 at 8:44 PM, nbs. said: did you pm allaboutbuzz? I did convo kind of just stopped it was mentioned that this was possibly fixed in a beta but I never did get the file. Quote Link to comment Share on other sites More sharing options...
SteveD Posted September 24, 2021 Author Share Posted September 24, 2021 9 hours ago, Ryu said: I have seen this when theres someone else trying to log in with your info. so if two people are logged in it will give you problem when you tried to change channel or change category...etc. it starts to work as soon other user leaves when they see same problem on their end. I would say talk to your provider an ask them switch you to username /password (XC API ) option if using Mac option or change your credentials if you are already using XC API option. Only profile is me I'll look into a few of your suggestions. 1 Quote Link to comment Share on other sites More sharing options...
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