mac address

[rickincanada]

I am taking for granted  the number on the top right of the screen once you click server is the mac address if so this box don't work . also a minor thing my language don't stay on English when I restart .don't know where to go from here.

[Ryu]

server ID# 00:1A:79:...... is the Mac address and it does work. make sure zero is zero not O.

try to reset your box and start again.

[rickincanada]

i have reset 18 times so far, getting ready to fix it with a hammer 

[Ryu]

it comes with warranty. before you take hammer you probably wanna contact buzz.

[Maestro701]

50 minutes ago, rickincanada said:

i have reset 18 times so far, getting ready to fix it with a hammer 

Are you changing these settings with a mouse or the remote? 

[rickincanada]

1 minute ago, Maestro701 said:

Are you changing these settings with a mouse or the remote? 

I am not changing any settings, I click on server then enter portal address which I gave mac address  to service people  (number on top right 00xx ) and nothing  but error, I been on email with service people  for over 6 hours now. is it normal for the words alarm received every time i reboot and try to play something ?

[dishuser]

alarm message is from previous update and is normal

[dishuser]

since you're already talking to service ask them to change it to username/password and use xc api

[rickincanada]

well I am connected now but still no picture, just the circle of death, so I am leaving this tv on all night to see if I get a picture , if any one knows of something to change, please let me know .

[dishuser]

live tv/menu/settings/configuration/change player

[rickincanada]

1 hour ago, dishuser said:

live tv/menu/settings/configuration/change player

not only this did not work but now i am not connected in the server anymore ,is there any way i can get the buzz5 to reinstall it, it keeps kicking out at the  server, i tryed reseting about 10 times now but it still happens 

[dishuser]

do a pin(hard) reset

[rickincanada]

29 minutes ago, dishuser said:

do a pin(hard) reset

just did that about 10 min ago. it is like the box kicks out just before it connects .

[dishuser]

18 minutes ago, rickincanada said:

just did that about 10 min ago. it is like the box kicks out just before it connects .

what option did you pick in recovery?

[rickincanada]

erace data

[dishuser]

how are you connected?

wifi or ethernet?

[rickincanada]

1 minute ago, dishuser said:

how are you connected?

wifi or ethernet?

first ethernet then wifi  i was hoping it was that 

[dishuser]

can you watch a youtube video uninterrupted?

[rickincanada]

yes

 

[dishuser]

try a vpn

if that don't help pm allaboutbuzz the service you use

[Maestro701]

8 hours ago, rickincanada said:

well I am connected now but still no picture, just the circle of death, so I am leaving this tv on all night to see if I get a picture , if any one knows of something to change, please let me know .

What did you or the service people change that caused it to connect? Do you mind saying which service you are using? 

[rickincanada]

he flushed the firewall but after 2 hours of the circle i tryed rebooting and lost the connection  again so i just unplug the box for now

[nbs.]

1 hour ago, Maestro701 said:

What did you or the service people change that caused it to connect? Do you mind saying which service you are using? 

there is no discussion of any services Maestro701

[rickincanada]

8 hours ago, dishuser said:

try a vpn

if that don't help pm allaboutbuzz the service you use

yay the vpn worked, thank you 

[nbs.]

 

22 minutes ago, rickincanada said:

yay the vpn worked, thank you 

Glad you got it going