dishuser

3 minutes ago, Angiesdroids said:

Tried...  buzz 5 allows for zoom in/out and resolution changes. I cant find that anywhere in this..

press the green button

15 minutes ago, sea157 said:

Not if the play store doesn't allow you to download the app to your computer so you can put it on a flash drive. 

why would it not allow you?

https://gizmodo.com/download/google-playstore-179-download

just did it from here with zero issues

3 hours ago, NsC0001 said:

This morning the issue cannot load portal is back

try a vpn

my son has no issues using youtube on his

did you try a reboot?

21 minutes ago, RBG said:

Just purchased x5 today for my wife who only watches YouTube on the box and it doesn't work...says the device is unsupported!

I spent all day trying to update it with various YouTube apks and none will work and neither can the pre installed YT app be uninstalled...how stupid is that???

Unless this is fixed immediately I will have to return the buzz x5 for a refund.

what firmware and software versions do you have?

security updates ends this year

1 hour ago, Neil Crombie said:

I have the same issue. Cannot load portal: Not supported.

yet tivimate works perfect.

i can sometimes get it to work by first running tivimate then exit and run buzztv but doesn’t always work.

how many connections do you pay for?

app update is menu/settings/check updates

remote wars? 

which option did you pick in recovery screen?

post in the section for your model

the app doesn't control wifi

14 minutes ago, Buzz Box 6 said:

Is there any way to get subtitles for foreign films or TV series?

find a service that provides them

28 minutes ago, Emporium said:

from Menu->settings->configuration, scroll down to EPG section, and Clear EPG.  This will clear out the current content and force it to re-download it.

Also in the same area, you might have the options for EPG type "xml or server".  Try toggling it clearing does not help.

 

 

server type is not available when using mac

factory reset the remote

what firmware version does remote have?

ask in the section for your model

35 minutes ago, Barr Gu said:

Following the new update my microphone is no longer activated.

the app doesn't control the mic

5 minutes ago, Maestro701 said:

You are one lucky dude because it works on all my boxes except the P6 and the OP says it doesn't work on his SS. 

But like you said, YouTube is controlled by firmware so we shall wait until a fix is sent by the Buzz team. Thanks for the solution bro.

I have several google and youtube accounts and have never had a problem with any of them on my x5ss

4 hours ago, Maestro701 said:

I don't use Google play store on any of my devices including my cell phone and this almost 10 years running

I do and all my boxes have youtube working 

check using a file manager

33 minutes ago, Maestro701 said:

I got the error after 248 DU

youtube is controlled by firmware not software

who's laughing now?

2 hours ago, UNGI said:

Is the P6 related to this model? If not, we're getting a bit off topic

yes it is related

On 1/1/2026 at 12:25 PM, UNGI said:

What exactly would I be looking for? I did look at them but I didn't see anything out of the ordinary

in youtube what are your settings for additional permissions?

18 minutes ago, Maestro701 said:

It used to work on the P6 before I installed an update. 

the last update was in august