Maestro701

Interesting to find out what "shortcut" I might have pressed to unpair the remote. Maybe it's the same one that pairs it. Won't be home until a few hours but if one of you guys can try it would be appreciated.

Came home just now, add device and it paired just like that. Thanks for your assistance

I did all that, yeah I have the manual from before but the remote control screen is not coming up

Hey guys, rolled over on the remote last night and the screen to pair remote came up. Before I knew it it had disappeared and I noticed the remote is not paired. I tried to pair it but it's not happening. The device sees it and I click to pair but nothing happens.

Go into device settings, apps, buzz, and enable storage permission. Try recording again

I can't recall PVR feature asking for PVR access. Are you trying to record on an SD card or internal storage?

The classic is truly a great device in the 5 series. In my opinion it operates better than the 4900. If those specs on the ultimate is correct makes me wonder what buzz cannot do

You can also increase buffer size in configuration settings. See if that helps

I don't have Buzz tv6 but I hope to see the implementation of favorite categories, where you can create a favorite list of categories like how we have favorite channel list. Or the ability to "select all" channels in a category to add all to favorite list. Another one bringing back the preview screen on home screen. Like watching a channel, hit home screen and small screen remains in top right hand corner. Finally, for xc login with multiple connections, having a PIP feature or a split screen. Thanks

My unit took the update a couple hours ago. Manually checked for the update though

I get what you're saying but this happens on every buzz model that has buzz 5 bro.

I don't have tunnel playback enabled, never used it, nor real time streaming. What is primary player made of?

Yes because I use my sub on a tablet at the office

Made no difference, sigh..

I just and will monitor for the remainder of the night, thanks.

For the past half hour, the picture has been sticking while audio continues and a few channels have audio and video sync issues. This is with backup player.

No no, both players are needed. My question is, what is it, codec-wise, that backup player has that cannot be implemented in primary to handle these change of streams. I do not know anything about types of streams, I just need to understand what prevents primary from handling it.

If the stream source gets changed that is fine, but what does the backup player have that cannot be implemented in primary player? I'm glad you agree primary offers the best experience and it should be able to handle whatever the backup player can. Changing the stream format to TS, HLS or M3U does not help with this unknown stream error so it has to be more than just a change in stream source. Just need to understand how it works.

Hey guys/buzz team, Been getting alot of unknown stream error on alot of channels lately using primary player. This player is the best, I believe this used to be secondary player in the earlier days. Channel zapping is best and channel info like HD or FHD is shown in info bar, and audio/video details is shown when info button is pressed twice. Also, when changing channels it freezes the frame rather than the black screen backup player gives. I am not getting the unknown stream error using backup player but the feeling is performance is miles away when compared to primary. Can this be looked into as to why primary player is having difficulty playing certain streams? Thanks

Also, isn't there a maximum of 4GB that can be recorded on certain storage types?

Okay guys, I got it fixed. First, I tried it on the 4900, while the Classic was switched off ofcourse. And viola, recording and watching another channel worked. Booted up the Classic but still got the error. So, I did a backup within the Buzz app, cleared data in device app settings. Restored backup and it's now working again. I remember trying 2, yes 2,recordings and watching another channel and it worked. So maybe this caused the Buzz app to "trip" making it not recognize my sub having multiple connections. Mind you, it worked on a different service so maybe recording 2 channels simultaneously causes a glitch. I noticed after restoring I was on the default theme even though dark mode red was enabled which is what I use. So I had to select default and then had to choose red when the Buzz app reopened. Stream format was on Auto even though I use TS. I also had to re-enable one button record. I also saw a few new categories in my channel list. I've logged out of the Buzz app and rebooted many times and these categories never showed up. Normally it would but the clearing of app data and restore brought them to light. It wasn't like that before. Anyway, thank you to everyone who offered assistance and opinions. Really appreciate it.

Has nothing to do with credentials. What you are experiencing is due to your stream format set to auto or HLS. @Emporium has explained this in detail in a few posts in another thread. I'm using TS, which does cause that issue. If I have 1 connection active when I change channel it stays at 1

Yes I still get the countdown message on the screen using scheduled recording. You know what? I think it's time for me to try my sub on the 4900 to see what happens.

I agree but it doesn't. And remember I said I tried a friend's sub that is same as mine with multiple connections and I was able to record and watch another. So it has to be my sub. Is it possible to have 3 connections but only one active from the panel/server side. I'm baffled. However, I use my sub on one other device on my house at the same time so more than one connection is active. What's the difference between using my sub on two devices at the same time and recording while a channel on one device.

That's great! But I would like to know if recording while watching another channel can be disabled via panel/server even though the sub has multiple connections. Remember it worked for me, but after a couple days of me testing it out I get the error now as if I only have 1 connection.