BigBision

2 hours ago, Christina Hill said:

Good afternoon...the remote to the xpl3100 is not working..just flashes red.  Is there a way to reset the remote?

there are two remotes can you tell us which one is not working.

8 minutes ago, osh said:

thats sucks! i also found out its not the mac address you input for iptv but its the servers id 

The Server ID is proper wording, MAC do not start with Number 00 it always should start with Letter D or E or C. 

 

20 hours ago, osh said:

Where do i go to clear my data on the buzz tv box, it seems clearing my cache isn't as effective, I'm finding that my bog is lagging or will freeze when watching tv 

Clear Cache / Clear Data on Buzztv app it self?

32 minutes ago, Likesbuzztv said:

How come the buzztv 2 app keeps crashing when I go in the 24/7 tv shows ?

That is something to do with your provider, to fix it.  Go to any other channels outside of your 24/7,  Go press Menu // Configuration and change your player different player then go back, to 24/7.

i am sure it will not crash anymore.

On 10/3/2019 at 11:22 AM, Quicktiger said:

OK so i did change the player to secondary player. when i selected the secondary player got a warning message saying your VOD will not play. I still went ahead and selected the player. 

video did stopped but it continued to play the movie after some buffering. I guess this is because as you mentioned it is trying to change the VOD source, unlike before i would have to stop the movie, search the movie again and start to watch the movie again where i left off.

at least i did not have to stop the movie this time and start it again with secondary player. It will be nice if it did not buffer as much as it does while trying to watch the movie.

Thank you for the feedback, i will forward this info to our developers for testing and fixing the issue.

When you are inside VOD before playing any movies, Press Menu And Select Configuration  then Select Different Video player, if it is on default change it to Secondary. 

Then play your movie and message us here if problem still happening. 

Most of these issues happens when IPTV provider changing there VOD sources. 

19 hours ago, Jay said:

After update the buzz tv box stops says buzz tv has stopped

 

From Main Screen
1. Click on Settings
2. More settings or more
3. Apps   ( under system apps you will see buzztv 2 app )
4. Select Buzztv 2 app, 
5. Clear Data 
6. Scroll Up and select Open  give a few second and then Re-type your URL and use it.  

20 hours ago, mr man said:

can Buzz or anyone can say when the Buzz XRS 4000 will be out?  i currently have the 3900 i see that the XR4000 are out but i think i may wait until the XRS 4000 comes out.

we have no ETA yet, as we know the Production team still heavily working on it.

15 hours ago, mathieutrem said:

when will there be another update than the 317

Always,

we are sorry to hear about your seller experience but please use internet search engine to find yourself a Service provider, it is against our company policies to help or support The content providers.

The Sky boxes are stock firmware, but buzztv firmware are real customized firmware.  the apps sky places are all emulators what buzztv uses are all created from scratch for android box.

as we play with MAG and Buzztv boxes, it really comes to which is easier on the eyes and easier menus and buzztv well easier on eyes and menus, and stability. 

where to buy Amazon or worldwidesatellites  website.

The last update was from Nov 21 2018, we have no more Firmware updates, only Buzztv App updates. which should be on 317

3 hours ago, glingan said:

I tried 1080P 60HZ And the issue continued

please create your RMA ticket and lets take it to next level to get your box fixed, 

http://buzztv.com/rma  make sure you have all the info completed. 

2 hours ago, glingan said:

I will try with a different tv and see if the same happens.

The display settings were on auto, so i switched to manual, and tried 1080p-50hz. Same issue. I then tried 1080p-24hz, same issue but after a longer period of time. Will try 1080p-50hz and see again.

Should i look to change the colour space&deep colour settings? Or the hdr to sdr/sdr to hdr settings?

Thanks

please select 1080P 60Hz  and see the difference. 

On 8/30/2019 at 11:45 AM, jim1010 said:

That is a dead link, maybe the they are not working anymore.  but it is not a box issue.

can you try it with different tv also, just for a test.

process these steps, 

1. check your internet connection, 

2. Reboot box and try to connect again,

3. get VPN and try to connect, cause it can be blocked by isp,  to learn this try using a computer browser and check that url see if you are going to see the blue screen. 

Note:  double check your provider to make sure your Buzztv XPL2000 is compatible with Servers, sometimes Provider change the compatiblity and then you are not able to connect.