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Glad it is back up. Something obviously got corrupted. Unfortunately if it is not something we can replicate, so it is hard to "correct" the unknown. If it happens again, I would consider temporarily leaving the nvme out of the box for a while, to see if it is potentially the source of the issue. Not all nvme drives are created equal.

Did the reset and it’s working fine again. Is this an issue that could be corrected via an update?

yeah if not resolved then reset

I powered down and removed the stick, but the problem is still there when I booted back up. Guess a factory reset is next?

Emporium, I installed the portable drive as external so I can use the internal primarily for apps and the external for recordings etc. I’ll remove it and see if that’s the problem. Thanks

What version of f/w and software are you using ? This has been fixed, but I don't think is has gone out to general public yet. Will certainly be in next update. It was fixed in early June with the 1.0.183 update but that has only gone out to beta testers for now. Pretty sure an update is not far away. Due to summer holidays everything takes a little longer

what home screen are you using? I have no problem reordering them using buzztv 6

where did I post that you can't use it?

When I attempt to reorder my apps after selecting continue on the reorder screen it does not allow reordering. If I select the OK button on the remote nothing happens. If I select an arrow it goes to the live tv app in the buzztv row. Has this happened to thers? Is there a fix for this?

Try removing it temporarily and see what happens. And you are using it for apps ? So you formatted it as internal storage ? If you did manage to format as internal storage then that is a big mistake. You should always format as portable storage, and using it for recording and other media is fine. But if you use it for "apps" then as soon as there is any corruption on your unit (which can happen), you will be stuck resetting it completely all the time.

Are you saying that I can’t use the external storage? I use the nvme storage for apps and recordings. I don’t mind removing it temporarily, but not really as a long term solution.

disconnect the storage and reboot

This is a PowerStation 6 with 1T ext. storage. So I’m watching tv and all of a sudden I get this screen (attached). When I click on “retry” it re-boots, shows the Home Screen for a few seconds then goes into a loop of about 4 cycles then stops at the original error screen. I didn’t want to do the factory reset until I checked here to see if anyone else is having this problem, and what fixes may be available.

AS long as you have it working again. If it happens again, another thing you can try is to go into the Settings again, but instead of selecting "sound" select "audio" on the first line. And if I recall near the bottom there is an option with something to the effect of "digital formats" or something like that (not in front of my box right now). And when you select it, you have 3 or 4 formats, and one of them is PCM. Choosing that can help in some cases. But for now, it works, so don't mess with it These boxes are quite old and still running Android 7, so there will surely be newer apps over time which may not behave well.

Emporium, so sorry for posting in the wrong place. I tried your suggestions and they didn't work. But I did fix the issue! I went in the settings, view all apps, found the YouTube app, and selected "Uninstall updates" which reverted it to the original version. That worked. I can control the volume again! So there's some issue with the updates for the app.

This is definitely the wrong place to post Nothing to do with BuzzTV 5 (which is the buzz IPTV software which is installed on the box). Since this is an an E2 Plus Essentials as you mentioned you should have put it under that section. But, at least you did not Hijack or revive some 5 yr old thread So we'll give you a pass for now... Do you have any fancy setup with surround receivers, etc.. ? If not, from the main launcher screen, go to the top and select Settings (Gear icon). Then on the second row (device preferences), scroll right to the "Sound" option and select it. In there you you have 3 option. By default it is probably set to "Auto", first option. Try changing that to the second option (none: never use surround sound). Quite possible youtube is encoding a sound format that is not natively decoded on the box and it is trying to passthrough to a receiver to decode, but you can't control volume on the box for passthrough. PS: Don't recall if the option is set immediately, or if you have to power cycle the ox after setting it. But give it a show and let us know.

Hey everyone, I'm hoping I'm posting this in the right place. This is an issue that I've encountered before. On the old operating system we lost the ability to control the volume when watching YouTube, and only while watching YouTube. All other times volume control works perfectly. So I took my box in to the person I bought it from. He upgraded my E2 Plus Essentials box to the new Buzztv 5 operating system and that seemed to fix the issue. Then today I go to use the YouTube app amd again I cant control the volume again. The system doesn't allow me to uninstall the app so I can try reinstalling it. Not sure what to do. Any help is greatly appreciated.

I usually keep them OFF too but some times for testing im keeping them ON so thats where I ended up finding wired behavior.

I only have had one box at a time with power hooked up about 5-6 years ago I didn't and had to do a reset on the box I wasn't using because it was taking commands from the remote at neighbourhood bar they have 4 boxes hooked up and have 3 of them covered with a cardboard shell so IR won't work on those 3

Hello, I am encountering a somewhat unusual situation. While it is not a major issue, I thought it prudent to report it in case others have experienced the same. I have all my devices positioned close to each other, approximately one foot apart. No device other than the X5 SS appears to be causing my P6 to power on unexpectedly. I observed that when I disconnect the power from my X5 SS, the P6 remains in standby mode with a red light. However, if I connect the X5 SS and leave both devices in standby mode, the P6 intermittently powers on with a green light for no apparent reason. I have removed other devices and repositioned them without any issues; the interference occurs only when the X5 SS is plugged in, causing the P6 to activate without any remote control interaction. Thank you.

so far so good. thank you

Buzz 6 App Update V1.0.187 July 29th, 2025 Changes: - Fixed Messages from Servers - Fixed Channel Changing in Adult Channels - Fixed TV Series. Faves and Stop buttons on all remotes. **Pop Up for Update will Appear or you can check App Updates Manually. **App Updates are separated now from Firmware Updates. **App will Restart to Install. ** App will automatically install after 2 hours of no user input. Please Leave Feedback Below Thanks

Lol.. Chances are very slim that this would work... I've tried a few of these creative versions and without any active conversions, good luck. But something like this one seems to be the correct order of rings.. https://www.amazon.ca/dp/B07C13SWML Or one of these HDMI to composite https://www.amazon.ca/dp/B09KZBWRL4

then might as well get this https://www.amazon.ca/Chenduomi-Female-Component-Converter-Adapter/dp/B0779SZFFR?ref_=Oct_d_obs_d_3328172011_4&pd_rd_w=BdYMm&content-id=amzn1.sym.cb374c46-3b5e-40a3-887b-3d3df2ac71f9&pf_rd_p=cb374c46-3b5e-40a3-887b-3d3df2ac71f9&pf_rd_r=FKHJE875BMEP77J43B9S&pd_rd_wg=IJSn7&pd_rd_r=109b9c7e-f2c7-4eb0-8fa3-4dc82bbafe1c&pd_rd_i=B0779SZFFR

The pinouts are listed above. I mentioned them in my post above, and YOU even mention them in your last post in this thread in July 2023.. Honestly, even if they have the wrong pinout, just adjust which cable goes to which color. As long as the ground is at the base (only one that is important), the rest can be swapped. The biggest issue I found (since I had a few of these cables) is not even the pinout, since you can just buzz them out and adjust which cable goes to which color. It is actually the clearance at the base. I had some of these cables which for some reason the jack was longer (more exposed at the base), so it would go into the hole ever so slightly too deep. So to get it to work, I had to play with it, and pull it out by a fraction of a millimeter. I eventually got one that was perfect depth, so I didn't need play with it. And BTW: B01LAIUWJY does still exist.. Just ridiculously overpriced by some greedy 3rd party. https://www.amazon.ca/Wpeng-3-5mm-Female-Adapter-Connectors/dp/B01LAIUWJY