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Completely forgot about that. Damn, I feel old. The last time I was at CES was in Chicago in the summer of 1991 What an experience. And the Penthouse pets walking around the floor was nice too

ces is next week

When you say you had to factory reset the boxes, was it a software reset, or hardware reset (pin in A/V hole method) ? Maybe try a hardware reset. Different box model, same procedure however. The youtube not being compatible is just google trying to be a pain in the @$%@. They are adding checks to annoy non-approved google boxes. Many of the buzz boxes (E5, X5, Classic, U5) got updates last month and part of those updates was to fix the youtube issue some are having. I'm sure after the holidays are done and things get back to normal, Buzz will continue those updates if needed.

Yes I operate from a reseller panel. He's ben very helpful. Set me up with new server. That wouldn't work either. I put that server on another B5 and it loaded and connected great. Going to try clear cache.

Thanks for your help! My box is back up and running!

Yes. It worked.

Contact your service

when it comes back to Home Screen then you will go to server settings to enter your provider info.

Successfully factory reset and rebooted. Where do I find server information for buzztv to gain back access to live TV and VOD?

Wipe data factory reset

different model but same procedure

I did find one issue... my device was auto turning on (Blue light) after plugging in my device. When I was holding the reset it was not going to recovery screen. I plugged the device back in and immediately pushed the button while the front light was still red. I got the recovery screen and selected reboot now and it got stuck on the load screen again. I'm back to the recovery screen now... what should my next step be?

Are you holding the button down until recovery screen appears?

Yep, I am still using the original power supply. The box was working this morning, but glitched out while I was watching live TV. After it glitched out, the box auto restarted, and loaded the server screen. The remote did not work when that happened, and the box quickly reset back to the loading screen. I have used a paper clip and a non-conducting micro-hex screw driver to do the hard reset. I do feel the click when I press inside of the AV hole. When I plug the power supply back into the box after clicking, it simply loads back to the buzztv screen.

Are you using the original power supply ? You sure you have not mixed it with another box ? The xrs4900, U5, and the P6 use a 12V power supply. Most other boxes only use a 5V power supply. When you are trying the hard reset, do you feel the click as you put something in the AV hole ? Hint: I like using a Q-Tip, and cutting the tip off of it, and using that for inserting into the AV hole. I find the stem on the q-tips are just the right thickness that they fit into the A/V hold and go straight in without shifting in any angle direction. And since it is not conductive, no chance of shorting anything. You can also feel a nice firm click when you actually press the button that is inside.

if you have performed recovery and no help then I would say order power supply.

Yes, I tried another outlet and had the same result.

have you tried a different outlet just incase?

Did a new power supply work? I am experiencing the same issue with my U5 now. It loads the buzztv logo and gets stuck there. After several minutes it goes black. The hard reset has not been loading the restore menu.

works for me too

it worx fine on my p6

Did a new power supply work? I am experiencing the same issue with my U5 now. It loads the buzztv logo and gets stuck there. After several minutes it goes black. The hard reset has not been loading the restore menu.

Mine works on the Classic but not the P6

The error message you're getting is a CloudFlare error. And since you're using a VPN, CloudFlare blocks a lot of IPs from VPNs as you're not the only one using that IP address Usually trying different cities etc on your VPN will resolve the error. And rebooting the box as well.

If you have a backup with your old URL, Username and password you could still use that one. All you would have to do is edit that backup once restored, with your new URL, username and password. That way if you had all your channels backed up in your old backup all your channels and favorite channels would be restored. I just went through this with one of my servers that changed to a new URL.