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this has nothing to do with buzztv 6 especially since you mentioned other apps

what volume buttons are you using. if you have the remote paired totv use the volume buttons on the top of the remote.. and if u have forced max volume on the big buttons wiill not do anything at bottom of the remote

Has anyone had issues with the volume control not working while using the BT500 remote with the BuzzTV 6 power station unlimited? I have factory reset both the box and the remote, which made it work, then after loading up some apps it no longer worked. Has anyone encountered this issue? Seems like support had no answer for the issue.

https://buzztv.com/newsletter/christmas-sale-2025.html

I only use my Buzz remote and it is not paired with anything other than my buzz box (and the BT200 has 4 IR learn keys). I pretty much use my buzz box exclusively for all my TV needs. So, I have my soundbar set to about midway. My TV is always switched to HDMI1. And my Buzz boxes are always set to variable volume output (ie: disable the MAX volume setting - so the box basically has it's own volume). If someone does not have a soundbar and uses TV speakers, then set the TV to 60 or 70% volume. Then on the Buzz remote (I use my BT2xx series (example: the BT200). The BT200 has the option to program/learn up to 4 buttons from other remotes. So on the TV power button on the remote, I have learned the power button of my TV remote. For the "input" button on the BT200 remote, I have programmed the IR button for the power of my soundbar Since it really can be anything. And the TV VOL+/- buttons (the learn buttons, not the main remote buttons), I have the soundbar volume IR buttons learned - which I rarely use, since I leave it at just over half way unless I really want to crank up the volume). So, unless I am using some other inputs on my TV (which is extremely rare), I typically just pick up my Buzz BT200 remote, hit the TV power button (which has learned to turn on the TV), hit the TV input button (which has learned the power button to the Sound bar), and finally I hit the main power button on the buzz remote to turn no my buzz box. From there I use the buzz remote for everything, and since the buzz box has max volume disabled, the main volume buttons on the remote control the volume on the buzz box. Sure the BT400 dies NOT have learn buttons. But, other than having to turn on your TV and possibly sound bar manually or with their respective remote you can do everything else with the BT400. Factory reset the remote, do NOT try to program it (leave it default so volume keys control the buzztv box volume), and go into settings and disable MAX volume. Very simple after that. Disabling max volume on the box, allows you to set your soundbar to whatever MAX volume you would ever typically use. Then controlling the box volume, the box will output a variable volume which will range from 0 to the max volume you already set your soundbar to. The onn remotes are SUPER simple, they are like mini google remotes with very minimal buttons, so I don't see how you expect to get better functionality from a minimalistic remote. To reset the BT400 just follow the instructions in the manual https://buzztv.com/wp-content/uploads/2022/07/BT400-300_manual_MOBILE_v6_Compress.pdf Essentially: If you wish to factory reset your remote to erase all settings press and hold the D-Pad Down button and the 0 (Zero) button for 4 seconds until it blinks 3 times to indicate the remote is factory reset

Thanks for all of the information. My BT400 doesn't pair with my tv so I am now using the BT400, tv remote and sound bar remote. Not ideal. Someone had posted that they were using their .onn remote. I was trying to locate it to ask them directly how they did it but was unable to find the post. The experience I've had with the BT400 combined with the large number of complaints on forums and reviews does make me eager to purchase another one. I'm also not anxious to spend more money if I don't have to. I don't require a lot of bells and whistles with a device. The simple, basic features working is all I need. Thanks again.

I would not hold my breath on getting a 3rd party remote to work. Buzz will support all buzz products, not using 3rd party devices with it's boxes. I'm assuming you tried to pair the remote already ? Did you put the remote in pairing mode (for onn remote, I think you need to press and hold the home and back button for a few seconds to put remote in pairing mode), and then on your buzz box go into remote and accessories and try to pair a new remote. There is no magic above and beyond that. And even if it pairs, nothing says it will work, since the codes may all be different. I have had some limited success with the cheap "MX3 remotes" you can typically find on amazon. They use a USB receiver you plug into any box (so you need to have a USB port - so not for smaller sticks and boxes which don't have a USB port). They work for the most part, but some keys are mapped differently (like menu and back). And don't expect any of the colored keys to work. May as well get a new Buzz remote (either the same as you had), or one of their ARQ series remotes. The ARQ-2xx series looks pretty much like the generic "MX3 remotes" I mentioned above, except that they have been customized to have all buttons working on buzz boxes (like the colored buttons). If you can find one of the BT2xx series buzz remotes, for me those are my favorite (but that is subjective). Worst case, you can pair a PC USB keyboard/mouse and use that (or even use a USB wired set). Not the best option, but you could get it working for the most part.

Big letters at the top APP SETTINGS What else do they need to say??

For those who are using a remote other than a BuzzTV remote [such as the .onn remote], how did you pair it? I'm at my wits end with this one and want to see if one I have on hand will fill in until I can get another one.

Nbs, I have been experimenting with that setting and it does seem to have resolved the problem. I think its description on the App Settings screen is incorrect. It needs to refer to the "app" and not the "box". Maybe this gets relabeled in the next update to be more accurate, less confusing. Image attached. Thanks, Mark 20251211_202020.heic

Thanks! That's what I expected, but I wanted to confirm. I appreciate your assistance

As nbs mentioned above, your best option is to try to sideload them. Directly loading them from google play store can be a pain in the @#$!. Keep the following in mind: But even if you side load them, there is no guarantee that they don't have their own internal restrictions. At a minimum you would probably need a VPN if they have restrictions.

Sorry my bad

953 is latest for Android 9 and 954 is for Android 11 Was one crash that appeared in 11 but not 9 And Buzz 5 app updates have nothing to do with Youtube I already explained this to the user via PM Google is blocking older devices for Youtube, we have no control Were fixing it on Android 11 devices.

Already tried it but nothing happens

Menu button settings check for update

Where can I download this version?

954 is the latest

So why am I getting the message that the YouTube app is not supported on my xrs4900 after I've updated the Buzztv to the latest FW: V20220923 and the latest S/W: 5.0.953 ?

Auto shutdown in settings is for the app not the box

I looked at Auto Shut Off in the app, but that's for how long the box will stay on without user input. My box doesn't shutoff. The streaming app shuts down.

What does Australian TV app have to do with changing region? You can load the app onto a usb stick and install on your x5 Whether its compatible or not who knows? You should be asking the people making the app

I would like to download Australian TV Apps how can I do this. I specifically purchased the BuzzTV X5 to do this. Can someone please help with a solution?

Do you have auto shutdown set to never?

using Mac or xc api option? try to clear cache or switch media player. looks like server related issue. I know few servers if channel don't stream for few it will crash the app.