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Buzz does not provide any IPTV service, so they can not change any server or IP. That is up to your provider. And I am very skeptical when you say your provider rebooted the server. No service will reboot the server for 1 client saying he/she has problems, since it will affect ALL their clients. Are you sure that your Internet provider is not blocking you ? Do you have a VPN service available ? I would recommend enabling a VPN service if you have one, since the super bowl is around the corner, the blocking is going to be at full throttle with many internet providers this week, all the way through the weekend. And power button failing first week, you should just message buzz, and see if you can get a replacement under warranty if you have only had it for 5 weeks.

My provider re booted the server. I unplugged my router, Buzz box for more than 5 mins. Deleted my wifi connection and reconnected. Went into my Rogers app to make sure the securety was turned off. If something is blocking my url can we not just change the server or ip or something to see if that fixs the problem? I bought this box because people where telling they have not had any major problems and here I have only had my unit 5 wks and my power button stopped working the first week on the remote and now done a whole night with no TV.

I'm assuming you tried rebooting your box (unplug power, and replug) ?

contact your provider and check the status of the server.

server probably having issues

server not hand shaking to connect and ideas what is happening or fix

try it in buzztv 5

Tried the zoom, no change. Im at a loss

Ok thanks Ryu I will have a great day

I would say contact buzz support team and you may have to send them to take a look.

Unfortunately I think buzz would have to reflash it if they coild

Sorry I just found it but no change still with the same problem

Where do we wipe cache partition I can't find it??

Hi Ryu thanks for your reply. No I didn't and will check that tomorrow watching hockey game.

have you tried wipe cache partition first before factory reset?

No not anymore purchase May 2023

I'm experiencing a problem with my Buzztv 5X ia128. I have reset 3 time all curled I can't do a factory reset even if I'm pressing together the electric plugin and the pushing reset in the back of the box see my picture.

Hello everyone, I am also experiencing this same issue. Just started a few days ago. I have a Google TV streamer connected to my TV, and YouTube videos are crystal clear. Buzz TV box same videos, not so much.

https://stbtalk.com/forum/95-x5-ai-ax-c/

X5 128 AX

Sad to say that I was unable to find a solution. I have disabled HDMI-CEC and use the BT-500 TV and STB power buttons to separately power the TV and PS6 on/off. I either use my Yamaha remote or my feet (walk over to my Yamaha Receiver) to control my receiver. A very unsatisfactory situation given that my Firestick remote controlled everything perfectly for 10% of the price of a PS6! That said, I really like my PS6s (I have three), they work perfectly on my other two TVs that just have sound bars attached rather than the whole home theatre set-up. I also really like my Yamaha receiver and can't justify replacing it in the hope a new receiver will play nice with my PS6. Because the current situation works but is less than satisfactory, eventually I will either replace the Yamaha, a PS6 update will fix the problem or someone else will figure out a solution. I should add that Yamaha Canada support was incredibly responsive and helpful but hold the position that their device is working as it should, as proven by how it works so well with other devices, e.g. the Firestick and all other devices in my home theatre.

buzztv 5 is not a box post in the section for your model

same as heading

ok thank you. I will check it out!