All Activity

Thank you. May I never curse an inanimate object again. Or box anyways. lol. Wish I had thought to ask some while ago. Was a post by DU that was a trigger.lol. FYI to readers , this would be good to do even if you have not had any box issue that might be resolved by a hard reboot. You never know when you may need to. Cheers.

connect an eternal usb storage or a micro sd card then go to buzz tv app, menu, settings, configurations, back & restore, backup, select on screen options, select servers, click backup, select external storage by using using dpad on remote and click next and thats it. if you don't have an external device you can make backup in internal storage then once done you can remotely transfer from your device to you pc over local network before you reset.

How do you back up settings so that I don't have to reinput data/favorites etc after having to do a hard reboot.

You're looking for a Universal Remote The brand All in One makes these, they pretty much cover every brand ever sold Just comes with a list of TV codes and instructions on how to program the remote to start working with your TV I have gotten them and set them up before for my parents Emporium is correct, our Buzz remotes require the original remote to learn the 4 buttons from

Was fixed on E5s and X5s this week via FW update Will be rolled out to the rest of our Android 11 models next week, including the Classic and Classic Anniv

full backup stopped when the 4900 was released

You will not see backups for 3rd party apps. That is the responsibility of the 3rd party apps themselves to allow you to export their settings for future import. Buzz already has a backup feature for their BuzzTV app itself, which includes server settings, app settings, favorites, etc... Even on an android phone, it is the app's responsibility to backup it's settings to the cloud. Sure the phone backup remembers what apps were installed and will reinstall upon reset, but unless the app saved it's settings in the cloud somehow, you will have to reconfigure it after it is reinstalled. Hell I remember when google authenticator did not even backup it's entries (or allow you to export) and I lost everything after a reset. That was a pain. I switch to MS authenticator after that, and shortly after, google added cloud sync for their authenticator, but I never bothered going back. Installing the "basic" apps is not a huge effort (I personally keep all the apk for all the apps I use on a share on my NAS (and on a USB stick), and it takes no time to install them if I need to do a reset. Now, if you have something like kodi or streamio installed with piles of plugins, scripts and custom settings, then that is all on those apps to offer a simple way to take a snapshot of the config for easy restore. Buzz boxes are not rooted or bootloader unlocked, so bootloader type backups are probably never going to be an option. Actually Buzz did have a full flash backup ages ago (I think on the old 3000 series), but that turned out to be a nightmare for most average users so it was replaced with the app backup going forward, which seems to suit "most" users just fine.

FYI This update blocked google play from connecting on my X5, after the update i checked the play app to see if there were any APP updates and oddly the play app warned me i was not connected to wifi and that it needs to be connected to access the play store, the box was indeed connected, all the other apps were connected. i tried other WIFI connections, no luck, i tried Ethernet w/out wifi and with, same issue, still thinks its offline. reboot, still no luck. i log out of google from the buzz settings to try to re-login, and then that became blocked as well, i'd select google to login and it just hung and crashed and returned me to the home screen. So i reboot etc. different connections etc., same result, now the box is logged out of my google account and is now unable to connect to it. i did also try erasing both caches several times. Running out of options, i installed gmail to test this and try to log into that. and same issue. i then tried Youtube since it was a big part of the dec.3.2025 update, and to my surprise, that was logged in. it was the only google app that was able to connect. the only way to get this working was to do the dreaded factory reset, working fine again thankfully, but wow what a pain. I'd love to see a backup feature that backs up the apps and settings on these devices, to usb or cloud, that would be very helpful and customer friendly and would have made this fix a lot less time consuming.

Different box but same procedure

no need to open multiple threads but I guess this is correct thread that you don't have x5 SS model? if you are stuck on boot sequence then try to factory reset.

when did you receive an update? what do you see on screen?

Can't reboot after updating

My buzztv was unable to reboot after updating

That looks/sounds like an AI generated response adapted from some other firmware update procedure. I don't know about you, but did you try going to the downloads page ? There is nothing to download there, other than the buzztv logo. I tried with 3 different browsers.

insert the usb into the bt-500?

Direct Answer: The official place to manually download BuzzTV firmware updates (including BT-500) is the BuzzTV Downloads page. The firmware package for BT-500 version 7.0 dated 2024-08-29 should be listed there. Once downloaded, you can install it via USB following BuzzTV’s update instructions. Step-by-Step Guide to Manual Firmware Update 1. Download the Firmware Go to the official BuzzTV Downloads page. Look for BT-500 firmware version 7.0 (2024-08-29). Download the .zip or .img file to your computer. 2. Prepare the USB Drive Format a USB drive to FAT32. Copy the downloaded firmware file onto the root directory of the USB drive (do not place it inside folders). 3. Connect to BuzzTV BT-500 Insert the USB drive into your BT-500 device. Power on the device and go to Settings → Update → Local Update. Select the firmware file from the USB drive. 4. Install the Update Confirm the update and allow the device to reboot. Installation may take 10–20 minutes depending on the size of the firmware. Do not unplug or power off during the update. 5. Verify Installation After reboot, go to Settings → About → Firmware Version. Confirm that it shows BT-500 v7.0 (2024-08-29). Important Notes You cannot revert back once the update is installed. Make sure your device is connected to stable power during the update. If the firmware isn’t listed yet on the BuzzTV site, check their support forum or contact BuzzTV support directly.

After Dec 3 2025 update I had to do a factory reset as advice , Because it was stuck on Buzztv logo. After factory reset I was able to reboot. Now I can connect to my ethernet but can't connect with WIFI. Also when adding a XC API Login for my Iptv service I get "Portal not supported message." My IPTV service info is correct also its working on other devices

as already posted do a hard reset

Did it work for someone? My BUZZ E5 started flickering logo after a software upgrade...

I just press the up arrow button once

cool beans

Thanks all, I didn't realize the "info" button worked for this!

When in server settings Press the info button Will see QR code or url you can go to with Code.

which model do you have? when you go to server settings, press info button, do you see it says switch to web method? try to reboot your box and see if that helps.

READ the server page. It says to press "i" key for the QR code. And once in QR code, you can switch it to traditional IP mode instead of server cloud based/