All Activity

Was it working previously ? Did they confirm that the subscription is not expired ? A few weeks ago, my wife was complaining about the same thing, and I tried a few things (with and without VPN), only to realize a few minutes later that I had forgotten to renew my own sub Needless to say, I did not say that to the wife. Told her it was a glitch which was fixed. As a test, have you tried installing something like IPTV Smarters app or even tivimate and try using that to connect to your service ? To see if it is software related ? Or if you have another device (or even on your phone), try to connect to the service ? Have you checked to make sure that there is no typo, extra space in URL, http vs https, case sensitive on user/password ?

Hi gig63, yes, I'm using a VPN. Sorry, I forgot to mention it in my post.

I'll contact you next week about this via PM Thanks for the information so far.

Have you tried with a VPN

Hello everyone, I'm having a connection problem with my Classic Anniversary box. I get the message, "Unable to load portal: not supported." I contacted my IPTV provider, and they gave me two new URLs, but unfortunately, it didn't work. They changed my connection, username, and password, but that didn't change anything; I still get the same message. I've reset my Classic box, both my routers, and my modem. I updated the firmware for my Classic box 15 days ago. The result is still the same message. Is one or more settings on my Classic box misconfigured? There are so many possibilities that I'm completely lost. I need help. Please help me! *Note: I'm using Google Translate.

NEW Buzz 6 Update for L1 V250 Dec 31st, 2025 Changes: - Added New QR/Web Server Feature to Server Settings to allow you to edit or add new servers remotely via Code or QR on a website - Fixed clearing Last Ch History - Fixed Navigational Glitches on Creating Groups and Servers - Fixed Channels from shared categories don't appear in the channel history - Fixed a VPN bug on Web Server Feature - Fixed a bug with pressing info on search for Movies - Fixed Edit Server and Connection Bugs on New QR/Web Server Feature - Fixed Main menu not selectable when you activate it from Channel list - Fixed Channel up / Last channel button bug - Fixed Next episode popup bug on TV Series - Fixed Colour button description name bug - Update the order of rows in Search - TV programs - Enable Info button when scrolling on VOD/Series - Fixed Fav Groups - First multi server group not populating - Allow the CH- button to function on popups - Fixed Last category item is not readable - Save closed categories state on detailed channel list - Update expired servers text to fit All L1 How To Videos Can be Found Here: https://buzztv.com/l1-help-center/ **Pop Up for Update will Appear or you can check App Updates Manually. **App Updates are separated now from Firmware Updates. **App will Restart to Install. ** App will automatically install after 2 hours of no user input. Please leave feedback below

Previously my Remote Software update radio button from Home page showed as incapable to receive or install updates. I reset and paired the remote again with no change. This has been doing it for awhile and the remote still functions, however just lately it shows no previous firmware/software in the listings (just hyphens) and it has the popup window stating an update is available. 2 radio buttons are visible (install) (cancel) Selecting/clicking on either one has no response and therefore no update. Any suggestions? Thank You

To Receive the Update, just Press the Home Button on the Remote and wait 60 seconds it should appear I found just press AND HOLD the Home Button on the remote and wait it did appear and installed. Thank You!

great feedback. I forgot to mention the scaling issue with no full screen.

I have rarely had to use backup player for LiveTV streams at least. It is my default for VOD/TV Series however. The only time I "try" switching to backup player on livetv is when I have a channel that starts acting up, glitching or no audio. And the switch over is just to confirm, but I often report it, and it is fixed quickly and then works fine with primary player again without an issue. The backup player is touchy. Sometimes I found it doesn't even scale properly. If you go into menu and change from primary to backup and then go quickly into EPG or something where the stream is in a window, when you try to get out of it, it doesn't go back to full screen. And sometimes the windowed version is not scaled, it is actually just a crop of the top right of the screen So it is touchy. So far with dozens of servers I have tried over the years, I have never really needed to switch between Primary and backup much. Guess I'm just lucky. Now for some M3U playlists I have, which are a collection of streams from various sources, that unfortunately, there have been cases where I do need to switch, but I often try and find another stream which plays well with Primary player. There is unfortunately no "Perfect player". Maybe an additional option like exoplayer would be a nice alternative. VLC used to be my goto player on PC and Android a few years ago. But the last 2 years, I have seen it become more and more unstable in my experience. Not a buzz issue, but since the backup player is libvlc, it is probably inherits all of the VLC issues when using the backup player.

except tivimate and iptvsmarters emulator performs as expected on the same service so BUZZ who are the premium boxes should be able to implement the same stability. Buzz emulator is the best out there for ease of use, and end user preferred. Buzz can and I believe in them that it can find the solution. At the minimum, don't get kicked out and having to reconnect. I have tested over 15 services and only BUZZ emulator kicks out.

All electronic items can go defective. Doesn't take much. One bad bit in a memory chip can kill any device. And it can happen for a variety of reasons. Even a simple static discharge, if you are unlucky, can do it. My E2 (and many other buzztv boxes I have) has taken dozens of updates over the years, and so far I have not had any issues with any of them.

these boxes work great but to get really good experience you need to have quality server. try good quality server and trust me you will see how much you gonna love your E2. I would still buy me E2 if I find good price which I did

looks like you need a better server. i have seen this issue on both players with many shitty servers. there's millions servers out there and buzz team can not fix every servers stream related issue. im using backup player on one of the top notch server and has been rock solid for over 3 years. i have my boxes setup as suspend mode instead of shutdown and if I turn off my tv at night and by morning if I turn it on and it plays live tv instant without anyissue or crash. reason im using backup player because on this top notch server some channels my parents watch work better on backup vs primary bacuse of the way there are encoded. so better server will change your experince

That's good to know you still get updates, but somehow I can't get a manual update. I also have an e2 SE that works ok, I hope I won't have any future problem with it.

That backup player is definitely the issue. After more testing, we still were kicked out to the home screen regardless of if we had the Automatic, HLS or TS selected. On automatic with backup player, it was unwatchable and we were constantly having to reconnect after we are kicked out to the home screen. We have decided to leave it on primary as much as possible while we switch channels, (if the stream comes up with the message, unknown stream), then we decide to flip it to the backup player and cross our fingers we don't get kicked out to the home screen. Overall, this is becoming a nuisance switching between Primary to backup and playing around with the automatic, HLS and Ts options for the video to kick in. Tunnel play back or RTS makes no difference to the tv experience. Thanks

I recently bought 5 e2's for great price and they all got updated without any issue and working rock solid

A hard reset fixed the issue for another user with the same issue

This is the Classic Anniversary box, and I just did the latest update on Dec 15th.

Post your firmware and software

I have been having trouble connecting to Google Play on my Classic Anniversary box. When I go into the app it says "no internet connection, try again" and my internet connection is fine. I was told from other sources that when this happens, to uninstall updates. This worked when it happened on my P6, but not on my Classic Anniversary box. I was then told to clear cache and data, which I did, both of which still have no effect on the problem. I don't know what else to do. Because of this I'm having some trouble also with a few other apps downloaded from Google Play as well and I can't fix them because I can't get into the Playstore.

NEW Buzz 6 Update for P6 V2.0.250 Dec 30th, 2025 Changes: - Added New QR/Web Server Feature to Server Settings to allow you to edit or add new servers remotely via Code or QR on a website - Fixed clearing Last Ch History - Fixed Navigational Glitches on Creating Groups and Servers - Fixed Channels from shared categories don't appear in the channel history - Fixed a VPN bug on Web Server Feature - Fixed a bug with pressing info on search for Movies - Fixed Edit Server and Connection Bugs on New QR/Web Server Feature - Fixed Main menu not selectable when you activate it from Channel list - Fixed Channel up / Last channel button bug - Fixed Next episode popup bug on TV Series - Fixed Colour button description name bug - Update the order of rows in Search - TV programs - Enable Info button when scrolling on VOD/Series - Fixed Fav Groups - First multi server group not populating - Allow the CH- button to function on popups - Fixed Last category item is not readable - Save closed categories state on detailed channel list - Update expired servers text to fit Update has been sent to All P6s as an App Update, not Firmware To Receive the Update, just Press the Home Button on the Remote and wait 60 seconds it should appear Or it will appear automatically for all users. Please Leave Feedback Below

There is no good reason today to buy a new E2 (from a 3rd party seller) unless it is super discounted. The unit is an old model (announce in 2020, and introduced beginning of 2021). It was great for it's time and got some long term support (started with BuzzTV 4, got many updates, then was updated to even support BuzzTV 5). I still use mine on the TV in my Kitchen for nearly 5 years now. I don't know where you are located. The newer Entry level 5 series (B5 and E5 essentials) are about the same price nowadays, direct from buzz. And when you get them during holiday events, they have 15% off sales (or a buy one get one 50% off - perfect if you are buying 2 boxes), free shipping within Canada for orders over CAD$99, and those outside of Ontario even save on provincial taxes.

Support says they don't have the newer firmware, and even if they did, they don't give out firmware for their devices. I'll try to force install the older release, have nothing to lose, the box is a doorstop right now. I'd advise not buying the e2 or e2 Max currently being sold on Amazon.

I have experimented with both the enabling and disabling of the tunnel and RTS option, it did not improve the behavior of the box where it would kick you out to the home screen. The best option on the box was not to use automatic but either put it on TS or HLS(M3U) stream format, if the video did not kick in, change to the other option. Having it on automatic for the specific service that I was using, was very frustrating, so found the workaround. It just happened again tonight with the backup player and stream format at automatic and I was kicked to the home screen 3 times. I duplicated the symptom on the channels called US spectrum where it kicked me out 3 times in less than a minute just by changing the channels. Never was kicked out with HLS or TS selected only. Could the issue be the libvic player since the player is crashing on that specific stream and selecting the TS or HLS stream format somehow prevents the libvic player from trying to recognize what type of stream it is? If somebody wants to DM, I can provide the service and a test sub to show that it is more prevalent where it fails, it does behave the same on a few more services but this one specific service, it is more noticeable or I can drop of my box to the queensway location, will need a temp box in lue off.