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What firmware does your box have now ? You should have the firmware version (V20250529) and Software version 5.0.9xx You can check from the main screen, by going to the settings ICON (top icon with gear logo), and then selecting updates. All firmware updates to the boxes is sent direct to your box from buzz. There is no need to download anything manually or sideloading. In theory if all goes well, there will probably be a new update tomorrow for the B5 and U5..

I don't see the B5 firmware in the downloads - am I doing something wrong?

The reason for a backup is in case of an issue withtge upload It does happen occasionally but the backup makes for an easy fix

Thanks for the info, Allaboutbuzz. I made the backup because of today's new update. Today's new update won't cause me to lose my server data or my favorites.

Backup of Servers etc from the Buzz 5 app is just text data really So yes this is normal E2 had 2 ways, Buzz app and then OS backup OS backup can take 40 minutes if you have lots of Data Android made so many changes on newer versions, that backups of OS basically aren't really possible anymore. Not ones we can create ourselves, as all data is encrypted And the main developer who rooted, retired

Hello everyone I made a backup on my Classic Anniversary Edition, and in a fraction of a second the device told me the backup was complete. Is this normal? The file on my USB drive indicates there are 45KB of data. On my E2, a backup takes 40 minutes. Where is the error?

And a christmas gift from Buzztv Devs Merry Christmas.

B5 and U5s should get it tomorrow HD5s next week, and that will be our entire Android 11 lineup

New Update sent to All Classic + Classic Anniversary Boxes on Android 11 Dec 17th, 2026 Firmware V20251127 UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Updated Youtube - Fixed Format Hard Drives Bugs Please Leave Feedback Below Thanks

Have you cleared cache? Closed running apps? Lots of memory left?

when i restart my box the screen stalls and stops with screen saying loading-any help would be appreciated

Its being tested today Should go out this week if all tests are passed And you might want to change your username, as you're not Tango Electronics in Brampton

Obviously not

Can we please have further details on this "update" release. The Classic Anniversary model still is in the dark for YouTube. What is bizzare is IF you were logged in as a Premium Paying YT Subscriber it still works fine on any device as far as back as Android Version 9 devices. But if you logout or update or do a factory format , it's a No Go According to a content creator advisor , Android devices must now be Google Certified or have a "duped" patch that Google sees/thinks the device is Google Certified. I'm not certain which method the Buzz Dev is going to use to remedy this, but for resellers of BuzzTv products we are catching a lot of heat , hate mail , texts , and demands for refunds. Can we get a date we can at least "push" on screen ourselves to our customers. Thank You.

Emporium you are the BEST!! Ok what I found out. When I checked the volume buttons with my camera (as you suggested) they were not putting a signal out. I found out this remote goes to sleep after some time, and the only way it wakes it up again is if you hit the power button that turns the TV on. Once the remote is awaken and only then, will it send a signal from the other buttons on the remote. Once I found this out it was very easy to program the BT350 to use the other buttons from the Insignia Fire TV remote. Buy the way I did have it setup as you suggested ( If programming does not work, another option for you would be to change your buzz box to disable "max volume" and that way the main volume buttons on the b350 would allow the buzz box to output a variable audio level. So you can then set your TV volume to something like 60% or 70%, and then the buzz box would output a variable level and when it is at max, it would represent the level you set on your TV.) I just wanted a way I could also control the TV volume just in case I would for some reason need to raise or lower the TV volume. Thank you once again for your superb help Emporium, I can ALWAYS depend on you!!

FireTV remotes are often hybrid remotes. They use IR for "some" functions, yet they use Bluetooth for other functions. Are you sure that the insignia remote is even outputting an IR signal for the function you want ? Trying using the camera of your cell phone pointed to the front of your FireTV remote and see if the LED blinks when you press the button you are trying to learn. Also doesn't help that insignia is known for not following standards or even even using a codes that they have not reserved. So not even sure if they are using standard frequency (38kHz). As a test, have you tried it with some other remote (another TV, or maybe a dvd/bd player) ? If programming does not work, another option for you would be to change your buzz box to disable "max volume" and that way the main volume buttons on the b350 would allow the buzz box to output a variable audio level. So you can then set your TV volume to something like 60% or 70%, and then the buzz box would output a variable level and when it is at max, it would represent the level you set on your TV.

My BT350 remote will not program with my Insignia Fire TV remote. I hold down the tv and source button on my Bt350 remote and get the solid red light. I push the volume up button on my BT350 and get the blinking red light. I point the two remotes together within 1" or less between them. I hold down on the volume up button on my Fire TV remote but never receive a solid red light on the BT350 to indicate it was programed. Am I doing something wrong?

It's shame. Some people prefer local options instead of being dependent on a server in the cloud. At least the local version is not dependent on buzz keeping that remote server spinning a few years down the line. Don't get me wrong, I like the UI on the remote server version, but at least the local one (even if you can only use it to add, and not edit) has no external dependencies.

yup three of our x5 working aweomse without issue

I think we will be removing the local IP method next update actually As the web one works the same just better

So far so good, no issues. Would love to see the server edit feature when using local IP method. I know, you can edit them if you modify the URL and you know the internal server ID, but having them listed so you can select them through a UI works very nicely. Thanks for all the continued support on all these boxes.

Try 956 today and see if it still happens

The x5 gets stuck on the buzztv logo and sits there until I unplug the x5 and replug it back in. Does it about 2-3 times a day, could be watching TV and it goes to the buzztv screen, could be changing servers, could be changing VPN, etc

Can you please explain in more details? What is locking up exactly

Any one else having continual lockups on the x5 since this update? I have (2) boxes and they both act the same,