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How to Re-Pair the ARQ-200 Series dongle: i. Press and hold OK + TV Power buttons for 4 seconds ii. Let go of both buttons & a red light will be blinking at the top of the remote iii. Hookup the USB dongle to your BuzzTV Device. iv. You should be paired after this General steps for color button programming: There are 4-colour buttons which can be programmed to control shortcuts within the BuzzTV Device i. Find and open the settings from the Home screen ii. Next click BuzzTV Utilities iii. Then Choose Remote control iv. You will be able to set your colour button shortcuts from this menu

what's the best way to re-pair ARC 250 remote please? thanks

try to re-pair and see if that helps

only have 2 U5 boxes now and works fine with one and not the other?

don't have one but are you connecting dongle to other boxes?

Hello my good friends and Happy New Year to you all :) My Buzztv ARQ-250 keyboard remote works with one of my U5 and not the other, how can I fix it please? thanks

next time try to post in appropriate box forum so it becomes easy to help.

Nm, it was a tv issue

All of a sudden the sound is not working in the box. Not for any app. I’ve unplugged, restarted, check volume levels on tv and kn the box. It was working fine a just an hour ago.

Thanks

Again, you are lucky and as you said Youtube is controlled by firmware. So those who have been affected will be counting on the Buzz team to sort it out.

I have several google and youtube accounts and have never had a problem with any of them on my x5ss

No issues here

You are one lucky dude because it works on all my boxes except the P6 and the OP says it doesn't work on his SS. But like you said, YouTube is controlled by firmware so we shall wait until a fix is sent by the Buzz team. Thanks for the solution bro.

I do and all my boxes have youtube working

As mentioned, buzz has released firmware for other boxes recently (addressing this as part of the update). I am sure once they are done with CES this week, they will continue with the other boxes. Google is trying hard to annoy all "non certified" boxes. I'm sure Buzz will come up with a fix for it.

Have made the same mistake myself, but the latest new box loads portal, but utube says box isn't compatable.

I don't use Google play store on any of my devices including my cell phone and this almost 10 years running

If you are logged into to the google play store (I never do on any of my boxes), then there is a strong possibility that google coincidently pushed an update for some google services or framework, which affected youtube.

This is the number one reason. Hence why I always add my portals by using the web interface, and in that way, I can just use cut&paste from the email I got, so guaranteed did not type an "l" (Lowercase letter L) instead of a "1" (number 1) or even an "I" (uppercase letter I) ; an "O" (uppercase letter O) instead of a "0" (number 0) or added any spaces accidently. Depending on google keyboard settings, it can sometime auto add spaces after a "." as you enter the URL. And I've seen bugs on some software (not saying buzz necessarily), where they don't trim the URL or user/pass and if you add a leading space or trailing space, it will cause an error also. And sometimes just a genuine typo of uppercase vs lowercase, or just the wrong letter. I have stared at passwords sometimes for so long convincing myself that they are "correctly" typed, yet there was 1 letter off Best option if you have multiple boxes, why not just do a backup on the known working box, using the buzztv5 backup&restore option, and then restore it on the box that is acting up.

You are correct but that is when I got the onscreen message that the device is not supported.

Make VERY VERY sure you have the portal typed in perfectly! MANY MANY times when I typed the portal in I missed a letter, or had a space where there should not be a space, or something simple like that.

Bought 3 new B5's. Tried one and right away Utube not compatible with this box. I am running x5 boxes. No problem with them. I will try hardware reset on the problem B5(one that couldn't load portal)

check using a file manager

Hopefully not missing this anywhere with literally just getting my box yesterday but I would like to be able to see how big my recordings are on the PVR