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I managed to get one of my servers to load. The XC server shows the proper guide. But the MAC server nope. Go figure.

clear cache and see if that helps

I had the same issue with both servers. One is Mac and one is XC. I tried your suggestions no luck. That one app with one server I can see the guide. So it seems to be in buzz tv part. Both servers have the same issue. I go to guide, no information. It kicks me to the server connect info box and both are showing. Connected. Viscious loop.

I had the same issue with both servers. One is Mac and one is XC. I will try the setting suggestion and see. Thank you!

MAC or XC type connection ? I know that for MAC type connections there is a new version coming soon which includes "Fixed EPG Loading on MAC for Some Servers". Obviously it depends on the server however. For XC, I have not had an issue (at least with the 2 servers I mainly use - and you know one of the servers at least ). Maybe something has glitched ? I'm assuming you went into menu and "cleared EPG" to force a reset ? Try changing EPG source (server vs xml) ? Is it just in "guide" view or even in channel list view (where you see what's playing and a few more) ? backup, clear storage on buzztv 6 app and then restore maybe ?

Last couple of nights I haven't been able to see the TV guide. When I hit guide on the buzz remote it kicks me to my server settings. I select the server and it shows it refreshing etc then goes to the guide, but no info. can't see any shows ahead or behind? Doesnt matter which server I use. same issue. I use the 3 line button on the remote to refresh and nothing changes. Goes back to single channel. Thoughts?

I have issues with EPG as well with this update. This is for an X5 box using XC login . It gives me "No information" with EPG, and scroll to 8 hours later it has a few hours of valid EPG. Weird I tried to clear EPG and change to "server" login and back to XML . Same thing . I installed Tivimate on this box and used same XC login . EPG works fine on Tivimate.

I just select a different end time and then select set recording

How i can't seem to be able to do it only if the chsnnel doesn't hsve any information in the epg.i try many of times but I tried doing on many channels and I tried schedule it pass the time it's supposed to end but when I always go to the extract time it supposed to end when I hit save

sure you can

Since I did the last update i notice you can't set it record past what the program is set to end

Did you try 0000?

Hello, can anyone please advise me about I can't decrypt the password.

I'm on a Mac, lol. can't do firmware update unfortunately. I would hope it is current since they just sent it to me from the States. lol.

I have always formatted it on a Windows PC as exFAT. But I do believe formatting on the box would also be exFAT in the latest version of Android on buzz boxes. But you if you format on box, make sure to format as "portable storage" not "internal storage". Internal Storage (aka adopted storage) was a nice concept ages ago, but when it fails, it pretty much forces you to reformat the media box, instead or just losing your recordings. Also, while you have it on the PC, check on the WD web site to see if they have (or need) any firmware updates. It's obviously easier to do on a PC, instead of once it is installed on an android box.

So Western Digital replaced the NVME under warranty! Yeah! Do you recommend formatting it on my computer first or put it in the power station and format it that way?

Can you post a pic of your screen?

Same for me ..... have been tweaking settings without any luck =( When I set to Quick login I can now get JUST live TV All the TV Series and VOD Program guides time out. Might have to try downgrade to older versions.

sorry ,my server is XC I can use this server using other apps, without problems. Thank you for your response ,I tried it today and is working Thanks a lot

I have no idea about the blue box But to clear history Push and hold the button below the home button then pess the yellow button

When I first started to check the channels of the server I installed, I only watched a few channels. Now I have a blue box at the left bottom the states Recently watched, every time I go to guide it now only lets me scan thru a few channels. How do I clear recent channels and go back accessing all the available channels? I cannot find anything in the settings to clear recent watched in the P6.

https://buzztv.com/wp-content/uploads/2025/03/BT-500_manual_v5.pdf

When pairing with BT-500 remote, the startup screen has option to choose the BT-500. When it sucessfully pairs it states that it is a BT-400 instead. when I try to use smart remote app it shows that its disconnected and won't let me access the auto tv function. I want to stop using the TV remote to control TV and use the BT-500 instead. I cannot use the PVR schedule function when I have to turn the TV on and off with TV remote controlling TV and the box too.

Sorry, but what is you XI server ? An IPTV service ? Is it using MAC/XC or M3U ? Can you connect to this service using another device ? When you say it doesn't connect, can you elaborate ? What message do you get ?

Hi, I have 1 classic buzztv box ,1 year old ,I had it withouth use it a couple of months I connected ,and updated to latest March 2026 software now doesn't connect to my XI ,server ,I did factory reset,but the problem still there. with this box I can run any streaming program ,but I can't run my server . Any help will be appreciate .