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Hello again... Just got an update/answer from cs@buzztv to share here is their answer, "Hello yes we have to stop this update from going out for now as there was some issues so no need to worry we will be sending out the other version soon" I hope it is helpful and thanks again for the help.

I notice group numbering is not working after the update. I turned it off and on and made no different. showing original numbers from server. thanks

under the box you see Mac and s/n so you can provide either one and here's the email cs@buzztv.com

Old guy here... Thank you for the response! Can you direct me to Buzzes email and is the device ID the MAC address?

Email buzz with your device id and explain the issue

same issue with my x5

Hello all. My x5 ax has not seen this update. I have V 202409918, dated Sept 23 2024. I have tried multiple times with no response. Also when I ask for check for firmware updates for my BT-400 remote for this box it shows V 07 and a popup states "error occurred when checking for new firmware" check again later. Any suggestions?

your service probably changed sources and they use different codecs

Thanks for the reply. Just curious as why it was acting up. I have never had to change the player before on any Buzz box. The default player has always worked.

No it does not

Thanks: I switched to backup video and it is working for the last 10 minutes. Does that mean the primary video is corrupt?

try the other video player

there was no update today

You took today's update?

Live tv. Video freezes after 20 seconds. Audio still plays. Up or down channel then back video will play for 20 seconds and freezes again. Unplug and plug back in does not fix the problem. Cleared all caches I could find, no change. Hard wired. Cloned the mac to my 3900 It plays with no problem. Both hooked up to the same tv same channel at the same time. Swap hdmi ports makes any difference. I would do a reset but I do not know how to save my kodi favorites. (would be a royal pita to enter every thing again) My u5 died just after the warranty ran out, this one is getting close to the end of warranty. Version 5.0947 Suggestions?

after update I notice apps navigation much faster than before. so far so good. thanks

New Update sent to All X5 Boxes on Android 11 Nov 26th, 2026 Firmware V20251113 UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Updated Youtube - Fixed Format Hard Drives Bugs V951 Buzz TV 5 App Changes: - Fixed Subtitles Bugs - Updated Primary and Backup Players - Fixed Catch-Up Bugs Please Leave Feedback Below Thanks

New Update sent to All X5 Boxes on Android 11 Nov 26th, 2026 Firmware V20251111 UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK Firmware Changes: - Updated Youtube - Fixed Format Hard Drives Bugs V951 Buzz TV 5 App Changes: - Fixed Subtitles Bugs - Updated Primary and Backup Players - Fixed Catch-Up Bugs Please Leave Feedback Below Thanks

I've tried that. Did a live chat and was told to reply to the email regarding the trade-in quote, so I sent 2 replies but no response. Even phoned them and got the person that I did a live chat with.

The place to ask is at the store

If I purchase one of these boxes that's on sale, am I still entitled to the trade-in rebate?

no

Does the U5 have Multi Server Connection Support, like the Power Station and the Linux Player has?

@cyrowth Set the P6 up direct to your tv during setup. Then reconnect it the way you want it. After setup, I connected my P6 to my Trinnov via hdmi and it performed flawlessly.

I leave mine on 24/7 and reboot about once a week just to clear the system. My P6 runs cool but I do have it located in on open cabinet.