Cannot load portal 520

[marin]

  Hi for the pass week I'm getting this message ''cannot load portal 520'' My iptv provider reset my subscription and, I also did a factory reset on my box , restart my modem, I check with different internet provider, I had try a vpn and still the same.  Not sure what to do.   Any help please. 

[Emporium]

Was it working before and it just stopped, or is this a new sub ?

What type of SUB. MAC or XC ?  ops.. Saw you say that there reset your sub, so I assume MAC.  You using the Server ID on the top right of the server page, or the actual MAC of the box. 

Like DU mentioned below:

Quote

 

When your site’s visitors see error 520 in their browser, it means Cloudflare is sending the message because your server returned an empty, unknown, or unexpected response.

 

 

Edited May 22, 2023 by Emporium

[dishuser]

there's nothing you can do

 

Error 520 is a server-side error caused by a connection issue between the web server and the origin server.

[marin]

  Thank you guys  I'll contact the provider and see what they can do.  

[dishuser]

if server is using cloudflare have them pause it

if that doesn't work have them restart php

or maybe they need to allow server in firewall settings

[Kone]

Having the same issue. With or without VPN. 

I got a reply on their end saying that there is nothing wrong.

[dishuser]

2 minutes ago, Kone said:

Having the same issue. With or without VPN. 

I got a reply on their end saying that there is nothing wrong.

that error says different

[Emporium]

1 hour ago, Kone said:

Having the same issue. With or without VPN. 

I got a reply on their end saying that there is nothing wrong.

I call BS on their side.   X5 software has not changed in over 4 months so it is obviously not the box.  All of a sudden there is an issue ? It is probably not your internet either, since Error 520 is a cloudflare connectivity issue due to an empty server response.

 

[dishuser]

this was already covered but they chose to ignore it...lol