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Notification of Restricted Products Removal


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I am a reseller of BuzzTV. i Just received this email from Amazon today:


Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B0BKQK2P8T, SKU: 1=Buzz-B5-AM, Title: BuzzTV B5 Series - Android OS 11 - Amlogic S905W2 Quad Core A-35-2GB DDR - 16GB eMMC

This product has been identified as a streaming media player that is facilitating copyright infringement. Amazon policy prohibits the listing or sale of products that promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. For more information, please see our Electronics Seller Help Page: https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_cn?ie=UTF8&nodeId=200277240 2

Why is this happening?

We took this action because this product is not permitted for sale on Amazon.ca. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate a removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review Amazon and Amazon.

  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.

Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?

Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account, and funds may be permanently held.

We’re here to help:

If you have questions about our restricted products policy, please review:

Amazon Amazon

Have you received this notification in error?

  • If you believe the product(s) listed above are permitted for sale on Amazon, please include evidence or documentation demonstrating that your account has not violated our restricted products policy and contact Seller Support: Server Busy. We will investigate your concern.

  • If you are unsure, please review: Amazon before appealing the restriction with Seller Support.

You can view your account performance at Amazon Sign In or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.ca.

Amazon Services

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.


I can confirm that the B5 has been removed from Amazon. You can still buy the X5 128 and some others. The Formuler boxes have not been removed? The Nvidia Shield has not been removed? The Firestick has not been removed. What the hell?

I have posted on Troypoint insider & Troy is taking off with the story. I have emailed my Buzz contact & im awaiting a response. I am given the option to dispute but Amazon Seller Central is either being hammered with complaints or they are blocking. 


Please see what you guys can find out and share the info.



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There is nothing illegal about the buzzTV box itself.  It is just a media player, just like their Amazon Fire Stick, Fire Cube, FireTV, AppleTV, etc...  

Unless however "your" ad specifies that it comes with some included IPTV service. They did crack down on many who were advertising included services with other IPTV boxes. 

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