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Brand New X5 will not boot past the animation screen.


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Received my new x5 yesterday from Amazon and unit will not boot past boot animation and just continually restarts.  Tried factory reset via toothpick method and to no avail still only boots to animation and then continually restarts.  Could you send me a link to the new update and I will try to install this update via usb and see if that makes a difference.
I even changed hdmi different input etc.

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