Bill Posted April 15, 2023 Share Posted April 15, 2023 Received my new x5 yesterday from Amazon and unit will not boot past boot animation and just continually restarts. Tried factory reset via toothpick method and to no avail still only boots to animation and then continually restarts. Could you send me a link to the new update and I will try to install this update via usb and see if that makes a difference. I even changed hdmi different input etc. Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 15, 2023 Share Posted April 15, 2023 when you did the hard reset did you get android recovery screen? Quote Link to comment Share on other sites More sharing options...
Bill Posted April 15, 2023 Author Share Posted April 15, 2023 (edited) Yes and chose factory reset it went through the motions of erasing and rewriting but same thing happens Edited April 15, 2023 by Bill Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 15, 2023 Share Posted April 15, 2023 are you using the power supply that came with it? Quote Link to comment Share on other sites More sharing options...
Bill Posted April 15, 2023 Author Share Posted April 15, 2023 I even swapped out hdmi and tried different input Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 15, 2023 Share Posted April 15, 2023 either pm allaboutbuzz or send an email to cs@buzztv.com with mac id and issue Quote Link to comment Share on other sites More sharing options...
Bill Posted April 15, 2023 Author Share Posted April 15, 2023 Thanks Quote Link to comment Share on other sites More sharing options...
Bill Posted April 18, 2023 Author Share Posted April 18, 2023 Returned the unit and bought the x5 128 seems to be working ok so far. 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted April 18, 2023 Share Posted April 18, 2023 11 minutes ago, Bill said: Returned the unit and bought the x5 128 seems to be working ok so far. the u5 is good too ,it was just unfortunate you got a dud 1 Quote Link to comment Share on other sites More sharing options...
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