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Freezing VOD videos

Nitin Shah

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My XR4000 got updates 5 beta installed and now VOD keeps freezing every 30 seconds. I factory resets and it automatically updated again to buzz 5 and still the same issue. I have MAG box also and that is working fine so server and internet is not an issue. Need suggestion to resolve or like to know if box is no longer good. 

Thanks in advance for help. 


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2 minutes ago, Nitin Shah said:

Tried back up and external all option and still freezing. Support from Buzz said same thing. Again, thanks for suggestion. 

If also freezing on external

The issue isn't with Buzz 5. It's either a slow WiFi connection to the box or a server related issue

You can download and install the Analiti app from the app store. And run tests. If the DB rating is around -64Db. Then your box has a bad WiFi signal. 

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