Nitin Shah Posted April 2, 2023 Share Posted April 2, 2023 My XR4000 got updates 5 beta installed and now VOD keeps freezing every 30 seconds. I factory resets and it automatically updated again to buzz 5 and still the same issue. I have MAG box also and that is working fine so server and internet is not an issue. Need suggestion to resolve or like to know if box is no longer good. Thanks in advance for help. Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 2, 2023 Share Posted April 2, 2023 try a different video player menu/settings/configuration 1 Quote Link to comment Share on other sites More sharing options...
Nitin Shah Posted April 2, 2023 Author Share Posted April 2, 2023 I tried external video player and still not working. What is the best buffering time? Option is 0 to 10 sec and it is ser at 3 sec. Quote Link to comment Share on other sites More sharing options...
Nitin Shah Posted April 2, 2023 Author Share Posted April 2, 2023 Thanks for suggestion 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 2, 2023 Share Posted April 2, 2023 try external player keep in mind sometimes vod/tv series don't play instantly Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 2, 2023 Share Posted April 2, 2023 I use backup for vod/tv series on one of the servers I use external worked but then you have to manually mark it as played Quote Link to comment Share on other sites More sharing options...
Nitin Shah Posted April 3, 2023 Author Share Posted April 3, 2023 Tried back up and external all option and still freezing. Support from Buzz said same thing. Again, thanks for suggestion. 1 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted April 3, 2023 Share Posted April 3, 2023 2 minutes ago, Nitin Shah said: Tried back up and external all option and still freezing. Support from Buzz said same thing. Again, thanks for suggestion. If also freezing on external The issue isn't with Buzz 5. It's either a slow WiFi connection to the box or a server related issue You can download and install the Analiti app from the app store. And run tests. If the DB rating is around -64Db. Then your box has a bad WiFi signal. Quote Link to comment Share on other sites More sharing options...
Nitin Shah Posted April 4, 2023 Author Share Posted April 4, 2023 I tried and it is -40db. Is this bad? If it is bad, is it box issue or wifi service? I am using ethernet cable too and same issue. Quote Link to comment Share on other sites More sharing options...
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