No command when hard resetting

[Joshuas Gems]

Box puked won't boot and constant reboots. 

So did hard reset. Comes up with the android guy screen and says no command. There is no options to select wipe data etc.

 

Help please

 

 

[nbs.]

so you held button in and then plugged in box? then this came up?

[nbs.]

i had to reset half a dozen never had your issue

Have you tried again?

[Joshuas Gems]

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

[Joshuas Gems]

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

[nbs.]

hopefully allaboutbuzz can help you He would need the serial number on bottom of box

In the meantime i would start a rma with  buzz

[dishuser]

  On 12/14/2020 at 9:01 PM, Joshuas Gems said:

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

Expand  

is home screen set to media player?

[allaboutbuzz]

  On 12/14/2020 at 3:48 AM, Joshuas Gems said:

Box puked won't boot and constant reboots. 

So did hard reset. Comes up with the android guy screen and says no command. There is no options to select wipe data etc.

 

Help please

 

 

Expand  

If you PM me
I can assist with an exchange for the unit.

[Joshuas Gems]

Finally got it to reset after 3 times.

 

Thanks

 

[Joshuas Gems]

Thanks

 

Edited December 17, 2020 by Joshuas Gems